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检索条件"丛书名=Lecture Notes In Business Information Processing"

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Fairness in AI Systems Development: Beyond EU AI Act Compliance 1

引用

15th International Conference on Software business-ICSOB-Annual

作者： Westerstrand, Salla Univ Turku Turku Finland

ISBN: (数字)9783031858499

ISBN: (纸本)9783031858482;9783031858499

Rapid popularisation of Artificial Intelligence (AI) has accelerated initiatives for ethical AI development. In the European Union (EU), the Artificial Intelligence Act (AIA) entered into force on the 1st of August 2024, which has steered the focus in many organisations towards compliance. As the AIA is not an ethics guideline, it is reasonable to assume that measures beyond compliance are required for ethical AI systems development. To help unravel what is already covered by the AIA and what not, this paper studies the premise the AIA lays out for ethical AI systems development. Drawing from critical theory and using John Rawls's theory of justice, the paper shows how the Act provides limited support for basic liberties, equality of opportunity and the least advantaged members of society, which calls for attention concerning ethical reflection in the AI system lifecycle to ensure ethically sustainable AI development. Recommendations are given on what kinds of ethical considerations organisations should include in Agile AI development process to steer the development towards justice as fairness.

关键词： Ethical AI development John Rawls Fair software business

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Exploring Classification Consistency of Natural Language Requirements Using GPT-4o 1

引用

15th International Conference on Software business-ICSOB-Annual

作者： Karlsson, Fredrik Chatzipetrou, Panagiota Gao, Shang Havstorm, Tanja Elina Orebro Univ Dept Informat S-70182 Orebro Sweden

ISBN: (数字)9783031858499

ISBN: (纸本)9783031858482;9783031858499

Classifying natural language requirements (NLRs) is challenging, especially with large volumes. Research shows that Large Language Models can assist by categorizing NLRs into functional requirements (FR) and non-functional requirements (NFRs). However, Generative Pretrained Transformer (GPT) models are not typically favored for this task due to concerns about consistency. This paper investigates the consistency when a GPT model classifies NLRs into FRs and NFRs using a zero-shot learning approach. Results show that ChatGPT-4o performs better for FRs, a temperature parameter set to 1 yields the highest consistency, while NFR classification improves with higher temperatures.

关键词： Requirements Classification Large Language Model Zero-Shot Learning

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Enabling Inter-organizational Data Sharing: Towards a Method for Assessing Data Assets 1

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15th International Conference on Software business-ICSOB-Annual

作者： Werling, Maximilian Stuber, Kim Petrik, Dimitri Lachenmaier, Jens Herzwurm, Georg Ferdinand Steinbeis Inst Filderhauptstr 142 D-70599 Stuttgart Germany Grad Sch Excellence Adv Mfg Engn GSaME Nobelstr 12 D-70569 Stuttgart Germany

ISBN: (数字)9783031858499

ISBN: (纸本)9783031858482;9783031858499

As companies increasingly develop data products and follow data-driven strategies for competitive advantage, the decisions about sharing data become important. In practice, however, organizations are hesitant to participate in data sharing. To address this problem, this paper presents a taxonomy to characterize data assets and improve structured assessment of data assets for decisions on inter-organizational data sharing. The aim of the taxonomy is to aid organizations engaged in data spaces or data ecosystems in making informed decisions whether to share data assets and under what terms, based on their value, possible risks and the resulting criticality associated with sharing. To develop the taxonomy, we conducted a multivocal literature review, synthesizing scientific literature related to data sharing, descriptions of data assets used in real-world use cases, and shared in data space initiatives. The taxonomy structures data key dimensions and characteristics important for understanding business value and risks associated with data sharing. The taxonomy is an initial result of a method for data assessment, and lays groundwork for future theorizing on inter-organizational sharing of sensitive data assets.

关键词： Data Sharing Data Assessment Taxonomy Data Assets Data Spaces

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Towards business Agility 2.0 1st

Towards Business Agility 2.0

引用

1st International Conference on Digital Product Management

作者： Olsson, Helena Holmstrom Bosch, Jan Malmo Univ Malmo Sweden Chalmers Univ Technol Gothenburg Sweden

ISBN: (纸本)9783031715143;9783031715150

business agility is key for companies across industry domains. As a primary mechanism for achieving agility, agile development practices have been successfully adopted by software organizations. However, while agile practices successfully support software agility, business agility also requires system agility. For companies in the embedded systems domain, this is particularly challenging since business agility is achieved only when all technologies in the system, i.e., mechanics, electronics, software, and artificial intelligence (AI) are subject to agile cycles. Although there is prominent research on business agility, industrial best practice shows that effective adoption of these frameworks is scarce. As a result, agility remains at primarily a software level. In this paper, we focus on companies in the embedded systems domain and ways in which these companies can increase system agility. The contribution of the paper is two-fold. First, we identify the limitations of contemporary agile frameworks. Second, we define a quantitative approach for determining the optimal release frequencies for the different technologies that are part of an embedded system.

关键词： business agility system agility software agility embedded systems release frequency

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ProcessLLM: A Large Language Model Specialized in the Interpretation, Analysis, and Optimization of business Processes 22nd

ProcessLLM: A Large Language Model Specialized in the Interp...

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22nd International Conference on business Process Management (BPM)

作者： Buss, Alina Kratsch, Wolfgang Schmid, Sebastian Johannes Wang, Hongyang Tech Univ Munich TUM Sch Management Munich Germany Tech Univ Appl Sci Augsburg Augsburg Germany Univ Bayreuth Bayreuth Germany Fraunhofer FIT Branch Business & Informat Syst Engn Augsburg Germany Fraunhofer FIT Branch Business & Informat Syst Engn Bayreuth Germany FIM Res Ctr Informat Management Augsburg Germany FIM Res Ctr Informat Management Bayreuth Germany

ISBN: (纸本)9783031786655;9783031786662

Generative AI, notably embodied by Large Language Models (LLMs), has the potential to revolutionize key aspects of business Process Management (BPM). Addressing the inadequacies of general-purpose LLMs in complex BPM tasks, we follow the Design Science Research paradigm and propose ProcessLLM, a specialized LLM fine-tuned to support BPM tasks. Evaluated in both artificial and real-life business settings, ProcessLLM demonstrates promising performance and a sophisticated understanding of BPM concepts and the BPMN language. Our research serves as a foundational exploration at the intersection of BPM and LLMs, paving the way for future research in LLM-enhanced BPM. Validated by business experts, our research also demonstrates the real-world utility and applicability of LLMs in BPM, thus setting the stage for their broader adoption in operational BPM settings.

关键词： business Process Management Large Language Models Generative Artificial Intelligence Natural Language processing

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Micro-credentials Ecosystem: Dynamic Capabilities Do Matter 1st

Micro-credentials Ecosystem: Dynamic Capabilities Do Matter

引用

1st International Conference on Digital Product Management

作者： Bogodistov, Yevgen Despotovic, Petar Stafyeyeva, Lyubov Management Ctr Innsbruck Business Adm Online Dept Univ Str 15 A-6020 Innsbruck Austria Int Univ Monaco 14 Rue Hubert Clerissi MC-98000 Monaco Monaco Management Ctr Innsbruck Learning Solut Dept Univ Str 15 A-6020 Innsbruck Austria

ISBN: (纸本)9783031715143;9783031715150

The study explores the perceptions of the micro-credentials software ecosystem (MC-SECO) by higher education institutions (HEIs). Through a discrete choice experiment, we investigate how various dimensions of MC-SECOs influence decision-making processes within HEIs. We aim to understand the factors that facilitate or hinder MC-SECO implementation. Our research highlights the importance of collaboration, risk management, trust, sharing, and transparency in developing a cooperative and efficient ecosystem. Collaboration aiming at enhancing sensing and shaping opportunities and threats, seizing an opportunity, and reconfiguring the resource base (i.e., dynamic capabilities provided by the ecosystem) is crucial for decision-making. In contrast, the willingness to share physical resources is seen as an obstacle in the implementation process. Risk-avoidance strategies dominate HEIs' decision-making. By investigating the preferences and reasons for the resistance of HEIs regarding MC-SECO implementation, this research contributes to the understanding of digital transformation in education, emphasising the need for ecosystems that support dynamic capabilities, openness, and innovation.

关键词： Micro-Credentials Ecosystem Higher Education Discrete Choice Experiment

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A Framework for Managing Platforms as Products in IT Organizations 1st

A Framework for Managing Platforms as Products in IT Organiz...

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1st International Conference on Digital Product Management

作者： Mori, Vitor Serra Kittlaus, Hans-Bernd FGV EAESP BR-01313902 Sao Paulo SP Brazil InnoTivum Rheinbreitbach Germany ISPMA eV Rheinbreitbach Germany

ISBN: (纸本)9783031715143;9783031715150

In this article, we introduce a framework for product planning of software platforms managed as internal products within Corporate information Technology (IT). This contextualized framework defines inputs, outputs, stakeholders, process interactions, and the teams involved. It was developed based on insights gathered from twelve expert interviews, and an evaluation with professionals and researchers interested in the topic confirmed its increased completeness, usefulness, and intention to use compared to a non-contextualized framework. The framework establishes a shared understanding and facilitates discussions surrounding the management of platforms as internal products in companies whose core business is not directly related to software products. It provides IT organizations with new approaches to technology management that can improve organizational competitiveness.

关键词： Software Product management Platforms Corporate IT Framework ISPMA

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Ad-Hoc Subprocesses - The Missing Link Between Scheduling and business Process Modelling 22nd

Ad-Hoc Subprocesses - The Missing Link Between Scheduling an...

引用

22nd International Conference on business Process Management (BPM)

作者： Goel, Asvin Kuhne Logist Univ Hamburg Germany

ISBN: (纸本)9783031786655;9783031786662

This paper aims at bridging the gap between scheduling and business process modeling, two fields that have evolved independently from each other, even though both share common goals, i.e., the improvement of business operations. The paper shows how BPMN 2.0 can be used to model scheduling problems using a BPMN element that is often overlooked: ad-hoc subprocesses. It shows how ad-hoc subprocesses provide the basis for modeling scheduling requirements and demonstrates how well-known scheduling problems, such as the travelling salesperson problem and the job shop scheduling problem can be represented as BPMN models. business problems containing scheduling problems can be directly modelled by domain experts and process owners, eliminating the need to consult experts in mathematical programming. Moreover, new avenues are opened for research in optimisation algorithms capable of operating directly on BPMN models.

关键词： BPMN 2.0 Modelling Optimisation

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Accelerating New Product Development: A Vision on Active Personas 1

引用

15th International Conference on Software business-ICSOB-Annual

作者： Simaremare, Mario Edison, Henry Blekinge Inst Technol Karlskrona Sweden

ISBN: (数字)9783031858499

ISBN: (纸本)9783031858482;9783031858499

User participation and user feedback are essential to the success of new product development (NPD). Development teams use user feedback to derive requirement engineering artifacts, such as user scenarios, user stories, concept mindmaps, and user personas, to guide them in identifying and addressing a particular user problem. However, finding enough user participation to collect meaningful feedback is challenging, and less attention has been given to addressing this. In this paper, we propose Active Personas (APs), fictional users capable of generating contextual feedback through an interactive multi-modal interaction, such as text, voice, image, and video. APs enable development teams to gather feedback on their solutions through iterative internal experimentation. APs use generative artificial intelligence to enable dynamic multi-modal interaction and utilize user personas to generate contextual feedback. We aim to conduct a series of studies to further validate APs by applying the design science approach as guidance. We plan to develop an initial prototype of APs and conduct studies in a more controlled setting using open-source or completed projects to validate APs. Later, we will transition to ongoing projects in various types and domains.

关键词： active personas user personas generative ai user participation user feedback new product development

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Coordination Process Verification for Object-Centric business Processes 22nd

Coordination Process Verification for Object-Centric Busines...

引用

22nd International Conference on business Process Management (BPM)

作者： Arnold, Lisa Reichert, Manfred Ulm Univ Inst Databases & Informat Syst James Franck Ring 1 D-89081 Ulm Germany

ISBN: (纸本)9783031786655;9783031786662

The accuracy and efficacy of an object-centric business process are of paramount importance during its execution. In the context of the PHILharmonicFlows framework, user interaction forms are automatically generated from the structure of the business process. Consequently, errors (e.g. deadlocks) in the business process result in malfunctioning during execution. It is therefore of the utmost importance to identify and rectify any errors in the business process at the earliest possible stage, namely at the point of specification. However, the concept of object-centric process management is sophisticated and requires a high level of expertise to implement effectively. In particular, modelling the coordination processes that control the business process in order to represent the interactions between multiple business objects represents a significant challenge. In light of this, a verification algorithm has been developed, comprising two mechanisms (prevention and alerting), to assist process modellers in creating coordination processes. This verification algorithm was subjected to testing during the emulation of three existing business processes. This revealed a number of flaws, including the presence of cycles that comprise several coordination processes. These deficiencies had previously evaded the detection of numerous modelling experts.

关键词： Verification Error detection Modelling Tool Web-based

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