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检索条件"丛书名=Lecture Notes in Business Information Processing"

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Ontology of Product Provenance for Value Networks 17th

Ontology of Product Provenance for Value Networks

引用

17th International Conference on Research Challenges in information Sciences, RCIS 2023

作者： Saraiva, Lohanna Silva, Patricio Castro, Angelica Ribeiro, Claudia Moreira, Joao RN Mossoró Brazil RN Natal Brazil University of Twente Enschede Netherlands

ISBN: (纸本)9783031330797

The economic issues surrounding value networks have received much attention from the research community in business modeling. However, other aspects can also influence the success of a network. One of them is sharing subjacent information that has value for the actors involved and fulfills a consumer’s business need, such as product provenance. Thus, it is also essential to address these aspects in business modeling. Considering that provenance is a significant value to be explored, this work proposes an ontology for modeling value networks with an indication of provenance, focused on geographical indications. The ontology allows configuring models that show different ways of sharing information to assist business analysts in making strategic decisions about their value propositions for consumers. The Design Science Methodology and an Ontology Engineering methodology (SAMOD) guided the design of the ontology. Technical Action Research (TAR) supported the validation of the ontology in a Brazilian biotechnology company providing organic beverages. Expert opinion helped evaluate the utility of the ontology according to the support to decision-making provided by its derived models. This research also provides new insights into the importance of considering provenance information essential for modeling business networks, especially in economic and environmental sustainability cases. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Ontology

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Price and Service Decisions in a Joint Product Network Under Demand Uncertainty 1

引用

22nd Wuhan International Conference on E-business, WHICEB 2023

作者： Yu, Jiyuan Ma, Jun Jiang, Yiming Tu, Yiliu [Paul] Tippie College of Business University of Iowa IowaIA52242 United States Department of Business Technology Management University of Calgary CalgaryABT2N 1N4 Canada School of Management Shenyang University of Technology Liaoning Shenyang110870 China Department of Mechanical and Manufacturing Engineering University of Calgary CalgaryABT2N 1N4 Canada

ISBN: (数字)9783031323027

ISBN: (纸本)9783031323010

This paper develops a stochastic equilibrium model for a joint product network under customer stockout aversion. The model is addressed in a two-echelon network topology where the producers simultaneously determine outputs and retail prices of joint products. Three features of our model are worth stressing: First, the model focuses on the pricing and output decisions of a joint product network. Joint pricing mode has been used to optimize the benefit of joint product supply chains. Second, the classical newsvendor model assumes unmet demand is lost. This assumption implies that customers are stockout neutral. In practice, it is usually unacceptable for firms to thoroughly lose the unmet demand. Considering the uncertain demand that depends on both price and service level, we introduce discrete choice models to characterize customer choice behaviors by assuming that customers are stockout aversion. Third, newsvendor model-based variational inequalities are used to formulate the equilibrium condition for a joint product network. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Costs

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Developing IT Ambidexterity: Insights from Knowledge Interaction Between CIO and TMT 1

引用

22nd Wuhan International Conference on E-business, WHICEB 2023

作者： Zhang, Yiwen Wang, Nianxin Hu, Hao Jiangsu University of Science and Technology Zhenjiang China

ISBN: (数字)9783031323027

ISBN: (纸本)9783031323010

Literature has shown that IT ambidexterity can significantly enhance organizational agility or performance. However, little attention has been paid to how to foster IT ambidexterity. Through the lens of CIO-TMT knowledge interaction, this paper empirically examines the effects two different types of CIO-TMT knowledge interaction mechanisms (i.e., structural and social systems of knowing) on IT ambidexterity and the moderating effects of environmental dynamism. Data analysis and model estimation are performed on matched-pair survey of 347 Chinese shipbuilding firms by applying structural equation model. Results show that both structural and social systems of knowing positively affect IT ambidexterity and serve as substitutes. Environmental dynamism positively moderates the relationship between social systems of knowing and IT ambidexterity, but has no moderating impact on the structural systems of knowing and IT ambidexterity. Moreover, the three-way interaction among environmental dynamism, structural and social systems of knowing also suggests that the substitution effect between structural and social systems of knowing will be weakened in dynamic environments. This study extends the IT ambidexterity literature by examining its antecedents through the lens of knowledge interaction between CIO and TMT, which makes a significant contribution to both IS research and practice. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： CIO-TMT knowledge interaction IT ambidexterity social systems of knowing structural systems of knowing three-way interaction

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Evaluating Process Efficiency with Data Envelopment Analysis: A Case in the Automotive Industry 17th

Evaluating Process Efficiency with Data Envelopment Analysis...

引用

17th International Conference on Research Challenges in information Sciences, RCIS 2023

作者： Kerkhof, Rutger Pires, Luís Ferreira Guizzardi, Renata University of Twente PO Box 217 Enschede7500 AE Netherlands

ISBN: (纸本)9783031330797

In some industries, small improvements to processes and profit margins may lead to a significant change in profit, and this holds especially in the automotive industry. A popular approach to achieving process improvement is benchmarking, in which the execution of a process is measured and compared between different work units so that improvement opportunities can be identified. This paper reports on our efforts to improve car dealership benchmarking by designing a benchmarking tool for the automotive workshop department, such that it calculates the efficiency of its main process, which we call the Standard Service Process (SSP) in this paper. We achieved this by designing a Data Envelopment Analysis (DEA) Network Slacks-Based Measure (NSBM) model and used this model to measure the SSP efficiency for each workshop by considering its sub-processes. This model was programmed using R, after which it was verified and extended based on the literature, and the results of the verified model were validated using a real case. In this paper, we show that this has enabled a more insightful assessment of the workshops so that suggestions for improvement can be automated. In this way, we demonstrate that our approach is appropriate to rank the efficiency of work units that perform a certain process. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Data envelopment analysis

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Supporting Students in Team-Based Software Development Projects: An Exploratory Study 17th

Supporting Students in Team-Based Software Development Proje...

引用

17th International Conference on Research Challenges in information Sciences, RCIS 2023

作者： Farré, Carles Franch, Xavier Oriol, Marc Volkova, Alexandra Catalonia Barcelona Spain

ISBN: (纸本)9783031330797

Team-based software development projects (TBSDP) are a useful instrument to expose students to teamwork in an industry-like working context. However, TBSDP exposes students to a number of challenges. This paper has a twofold objective. First, understand the practices and challenges that students face in TBDSP in an Agile context. Second, investigate whether the use of a teaching domain-specific information system, a learning dashboard, could help them in improving these practices and facing these challenges. We conducted a multi-instrument exploratory study at the Polytechnical University of Catalunya. We gathered information about the progress of 39 students organised in 6 teams during one semester by mining two software repositories and conducting a number of questionnaires and interviews related both to working practices and to students’ perception of learning dashboard adoption. Results show that many students do not follow adequate practices for some TBSDP activities. On the other hand, metrics informing about the use of code repositories and task management were generally well understood and perceived as potentially useful by students when shown in a learning dashboard. We conclude that the adoption of learning dashboards is a viable approach to improve student practices in TBSDP, but it needs to be carefully considered which metrics provide the most value to face the identified challenges. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Students

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An information Privacy Competency Model for Online Consumers 17th

An Information Privacy Competency Model for Online Consumers

引用

17th International Conference on Research Challenges in information Sciences, RCIS 2023

作者： Soumelidou, Aikaterini Papaioannou, Thanos Ionian University Corfu Greece

ISBN: (纸本)9783031330797

E-commerce has taken a prominent role in our everyday life. However, the increasing disclosure of personal information as a prerequisite to join in such services in combination with consumers’ low privacy knowledge, has raised serious concerns regarding the protection of information privacy. To address this issue, the current study proposes a novel framework for the design of information privacy competency model for online consumers, incorporating Protection Motivation Theory and Big Personality Theory. Additionally, synthesizes the results into an indicative privacy competency model for online consumers. The results of this paper can act as a guide for the development of privacy awareness and training programs. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Consumer protection

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A Model of Qualitative Factors in Forensic-Ready Software Systems 17th

A Model of Qualitative Factors in Forensic-Ready Software ...

引用

17th International Conference on Research Challenges in information Sciences, RCIS 2023

作者： Daubner, Lukas Matulevičius, Raimundas Buhnova, Barbora Masaryk University Brno Czech Republic University of Tartu Tartu Estonia

ISBN: (纸本)9783031330797

Forensic-ready software systems enhance the security posture by designing the systems prepared for potential investigation of incidents. Yet, the principal obstacle is defining their exact requirements, i.e., what they should implement. Such a requirement needs to be on-point and verifiable. However, what exactly comprises a forensic readiness requirement is not fully understood due to distinct fields of expertise in software engineering and digital forensics. This paper describes a forensic readiness qualitative factor reference model that enables the formulation of specific requirements for forensic-ready software systems. It organises the qualitative properties of forensic readiness into a taxonomy, which can then be used to formulate a verifiable requirement targeted at a specific quality. The model is then utilised in an automated valet parking service to define requirements addressing found inadequacies regarding a potential incident investigation. © 2023, The Author(s).

关键词： Computer software

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Shift Toward Value-Based Learning: Applying Agile Approaches in Higher Education 1

引用

18th International Conference on Web information Systems and Technologies, WEBIST 2022

作者： Schön, Eva-Maria Buchem, Ilona Sostak, Stefano Rauschenberger, Maria Faculty Business Studies University of Applied Sciences Emden/Leer Emden Germany Faculty I Economics and Social Sciences Berlin University of Applied Sciences Berlin Germany Faculty of Technology University of Applied Sciences Emden/Leer Emden Germany

ISBN: (数字)9783031430886

ISBN: (纸本)9783031430879

Due to circumstances such as digital teaching during the coronavirus pandemic and the emergence of powerful artificial intelligence tools (e.g., ChatGPT), digitization in higher education has increased rapidly in recent years. For this reason, innovative didactic concepts are being applied, and new teaching methods are being tested. One of these is value-based learning, an approach that aims to develop students’ values alongside specialist knowledge. The objective of this research is to investigate how value-based learning can be implemented in higher education through agile practices and agile values. Thus, we have chosen a multiple case study research method that includes three case studies at different German universities of applied sciences. The results show that the application of agile practices and values varies by context and is individualized. Therefore, we developed a conceptual model that shows how value-based learning can be applied to higher education through agile practices and agile values. This conceptual model shows how courses and modules, as well as students and lecturers, evolve through continuous feedback over the course of a semester. Moreover, it allows students to be taught competencies that enable them to adapt to continuous change. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Students

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Role of Channel Characteristics of the New Retail Model on Brand Loyalty 1

引用

22nd Wuhan International Conference on E-business, WHICEB 2023

作者： Gu, Chunliu Wang, Tianmei School of Information Central University of Finance and Economics Beijing China

ISBN: (数字)9783031323027

ISBN: (纸本)9783031323010

This paper explores the influence of two channel characteristics on brand loyalty, namely, the vividness of online information presentation and offline travel distance perception and the moderating effects of haptic perception demand and price consistency in the new retail model based on the dual system theory of decision making. A total of 537 valid samples were collected for model testing. Results showed that the vividness of online information presentation had a significant positive effect on customer behavior loyalty and attitude loyalty;offline travel distance perception only had a significant negative effect on customer attitude loyalty;haptic perception needs negatively moderated the relationship between vividness of information presentation and customer behavior loyalty;and price consistency positively moderated the relationship between travel distance perception and customer attitude loyalty. The findings have implications for different experience-based FMCG brands to break out the "traffic" dilemma in new retail. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Decision making

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Adoption of Virtual Agents in Healthcare E-Commerce: A Perceived Value Perspective 17th

Adoption of Virtual Agents in Healthcare E-Commerce: A Perce...

引用

17th International Conference on Research Challenges in information Sciences, RCIS 2023

作者： Deventer, Claire Zidda, Pietro NaDI-CeRCLe University of Namur Namur Belgium SkalUP Namur Belgium

ISBN: (纸本)9783031330797

Virtual agents help their users find what they need thanks to an interactive dialog. In the healthcare e-commerce market, virtual agents allow "virtual consultations" available on the web, that lead to a recommendation for personalized treatment. While the adoption intention of these virtual agents by their users is critical for many organizations, the traditional explanatory models such as UTAUT-2 miss key elements specific to the virtual agents in healthcare e-commerce. Filling this gap can help organizations better understand the factors leading to the adoption of such solutions and take them into account in the design and launch of their virtual agents. This paper adopts a perceived value perspective, and proposes an extended model explaining the adoption of virtual agents and of their recommendation in a healthcare context. We test this model with 903 observations collected via an online survey in collaboration with a major European actor in the food supplement market. Our model provides highly actionable recommendations for practitioners and offers a complementary view on the adoption mechanisms of virtual agents, leading to further research recommendations. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

关键词： Electronic commerce

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