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检索条件"丛书名=Lecture Notes in Business Information Processing"

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On Avoiding Erroneous Synchronization in BPMN Processes 20th

On Avoiding Erroneous Synchronization in BPMN Processes

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20th International Conference on business information Systems (BIS)

作者： Corradini, Flavio Fornari, Fabrizio Muzi, Chiara Polini, Andrea Re, Barbara Tiezzi, Francesco Univ Camerino I-62032 Camerino Italy

ISBN: (纸本)9783319593364;9783319593357

BPMN has acquired a clear predominance in the modeling of organization processes. Since it is a fairly complex modeling language, in some cases it is important to clarify the behavior of a modeled process, especially when concurrency comes into play. We consider unsafe process models with arbitrary topology, and we focus on the effects of concurrent control flows activated within single process instances. We use text annotations to clarify the concurrent behavior, and tokens with identity to regulate the synchronizations. We illustrate the benefits of our approach by a simple, yet realistic, scenario about paper reviewing.

关键词： Modeling Concurrency BPMN Erroneous synchronization

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The Paradigm of Relatedness

The Paradigm of Relatedness

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19th International Conference on business information Systems (BIS)

作者： Grad-Gyenge, Laszlo Filzmoser, Peter Creo Grp Budapest Hungary TU Vienna Vienna Austria

ISBN: (纸本)9783319524641;9783319524634

This paper introduces the paradigm of relatedness, the generalization of the paradigm of user interest. Relatedness is typically interpreted in a graph based information representation environment, where the content-based and collaborative information is treated at the same abstraction level. To demonstrate the effectiveness of the paradigm, various graph based recommendation methods are evaluated on standard datasets, as MovieLens and MovieTweetings. In our experiment, we focus on the information sparse environment and measure coverage, precision, recall and nDCG on top-N recommendation lists. The primary conclusion of our work is that the paradigm of relatedness is a promising direction as the evaluation results show a significant increase in the recommendation quality of the method implementing the paradigm.

关键词： Paradigm of relatedness Paradigm of user interaction Knowledge graph Spreading activation Recommendation spreading Graph recommender

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Potentials of Digitization in the Tourism Industry - Empirical Results from German Experts 20th

Potentials of Digitization in the Tourism Industry - Empiric...

引用

20th International Conference on business information Systems (BIS)

作者： Harting, Ralf-Christian Reichstein, Christopher Haertle, Nina Stiefl, Juergen Aalen Univ Appl Sci Business Adm Aalen Germany Aalen Univ Appl Sci Competence Ctr Informat Syst Aalen Germany

ISBN: (纸本)9783319593364;9783319593357

The paper deals with the topic digitization in the tourism industry. An empirical study was conducted in Germany based on a theoretical foundation. The aim of this study is to find out how far the digitization has already changed the tourism industry and what is still going to change in order to find potential benefits of digitization in the tourism industry. The results of the structural equation model approach show six main driver (sales increase, classic booking, sharing economy, personalized offers, social media and customer reviews) that have a significant impact on the potential of digitization in the tourism industry.

关键词： Potentials Digitization Tourism industry German experts Quantitative study Empirical results

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MOOCS' Potential for Democratizing Education: An Analysis from the Perspective of Access to Technology 14th

MOOCS' Potential for Democratizing Education: An Analysis fr...

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14th European, Mediterranean, and Middle Eastern Conference (EMCIS)

作者： Moura, Valeria F. Souza, Cesar A. Oliveira Neto, Jose D. Viana, Adriana B. N. Univ Sao Paulo Sao Paulo Brazil Univ Sao Paulo Ribeirao Preto Brazil

ISBN: (纸本)9783319659305;9783319659299

MOOCs can be considered the fifth generation of distance education and can potentially provide access to quality education to students with disadvantaged background in developing countries. However, ensuring that MOOCs provide access to education to these students involves ensuring access to the necessary ICT infrastructure. The question is then whether the access to technology is truly democratic, especially in those countries. The aim of this study is then to assess the potential for democratization of quality education provided by MOOCs, considering the perspective of access to technology. To reach this objective, data obtained from 4.784 students from 27 universities in 9 Southern Hemisphere countries were analyzed. Results show that the potential for democratization of education provided by the MOOCs is limited by access barriers to technology, so that to fully realize their potential, governmental actions are necessary to democratize access to technology and promote the reduction of the digital skill gap.

关键词： Massive Open Online Courses (MOOCs) Higher education Digital divide ICT access policies

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Using Domain Knowledge to Enhance Process Mining Results 1

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5th IFIP WG 2.6 International Symposium on Data-Driven Process Discovery and Analysis (SIMPDA)

作者： Dixit, P. M. Buijs, J. C. A. M. van der Aalst, Wil M. P. Hompes, B. F. A. Buurman, J. Philips Res Eindhoven Netherlands Eindhoven Univ Technol Dept Math & Comp Sci Eindhoven Netherlands

ISBN: (数字)9783319534350

ISBN: (纸本)9783319534350;9783319534343

Process discovery algorithms typically aim at discovering process models from event logs. Most algorithms achieve this by solely using an event log, without allowing the domain expert to influence the discovery in any way. However, the user may have certain domain expertise which should be exploited to create better process models. In this paper, we address this issue of incorporating domain knowledge to improve the discovered process model. First, we present a verification algorithm to verify the presence of certain constraints in a process model. Then, we present three modification algorithms to modify the process model. The outcome of our approach is a Pareto front of process models based on the constraints specified by the domain expert and common quality dimensions of process mining.

关键词： User guided process discovery Declare templates Domain knowledge Algorithm post processing

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Images of Enterprise Test Organizations: Factory, Center of Excellence, or Community? 9th

Images of Enterprise Test Organizations: Factory, Center of ...

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9th International Software Quality Days (SWQD) Conference

作者： Dolezel, Michal Univ Econ Dept Informat Technol W Churchill Sq 4 Prague 13067 Czech Republic MSD IT Global Innovat Ctr Svornosti 2 Prague 15000 Czech Republic

ISBN: (纸本)9783319494210;9783319494203

The organization of the testing process is an important part of any enterprise software quality management effort. However, little consensus exists how enterprise test organizations should be built up and structured, especially in connection with continuing penetration of recent trends such as enterprise agile development. This position paper is built upon our industry experience. During our transformation efforts connected with changing a test organization's sourcing arrangement and management approach in a large multinational firm, we noticed that people tend to prefer one distinct perspective to make sense of enterprise test organizations. But such a one-sided approach makes it difficult for them to talk to each other about the test organization. To illustrate this, we use Gareth Morgan's Images of Organization as an analytical lens to discuss three distinct images of test organizations we claim people typically carry in their minds. Our work increases understanding of design and transformation efforts related to management of enterprise software testing.

关键词： Test organization Test factory Testing center of excellence TCoE Community of practice Agile testing Organization design Transformation

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Implementation of an Extended Fuzzy VIKOR Method Based on Triangular and Trapezoidal Fuzzy Linguistic Variables and Alternative Deffuzification Techniques 3rd

Implementation of an Extended Fuzzy VIKOR Method Based on Tr...

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3rd International Conference on Decision Support System Technology (ICDSST)

作者： Ploskas, Nikolaos Papathanasiou, Jason Tsaples, Georgios Carnegie Mellon Univ 5000 Forbes Ave Pittsburgh PA 15213 USA Univ Macedonia 156 Egnatia St Thessaloniki 54006 Greece

ISBN: (纸本)9783319574875;9783319574868

Many Multi-Criteria Decision Making (MCDM) problems contain information about the criteria and/or the alternatives that is either unquantifiable or incomplete. Fuzzy set theory has been successfully combined with MCDM methods to deal with imprecision. The fuzzy VIKOR method has been successfully applied in such problems. There are many extensions of this method;some of them utilize triangular fuzzy numbers, while others use trapezoidal fuzzy numbers. In addition, there are many defuzzification techniques available that are used in different variants. The use of each one of these techniques can have a substantial impact on the output of the fuzzy VIKOR method. Hence, we extend the fuzzy VIKOR method in order to allow the use of several defuzzification techniques. In addition, we allow the use of both triangular and trapezoidal fuzzy numbers. In this paper, we also present the implementation of a web-based decision support system that incorporates the fuzzy VIKOR method. Finally, an application of the fuzzy VIKOR method on a facility location problem is presented to highlight the key features of the implemented system.

关键词： Multiple attribute decision making VIKOR Fuzzy Decision support system Defuzzification

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A Balanced Scorecard Approach for Evaluating the Utility of a Data Warehousing System 14th

A Balanced Scorecard Approach for Evaluating the Utility of ...

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14th European, Mediterranean, and Middle Eastern Conference (EMCIS)

作者： Martins, Itilde Belo, Orlando Univ Minho ALGORITMI R&D Ctr Sch Engn Dept Informat Campus Gualtar P-4710057 Braga Portugal

ISBN: (纸本)9783319659305;9783319659299

From time to time, on a regular basis, companies often plan and implement internal measurement processes of quality of service and information of their computer systems. These processes are very important for ensuring user confidence in the operation of their systems and consequently on the information they extracted and used from them. In all activities related to decision-making, it is important to ensure that systems supporting such activities, such as data warehousing systems, guarantee a good quality of service and provide data accordingly the needs of decision makers. Most company managers are concerned how to monitor and ensure that their business objectives, strategies and methods will be achieved adopting and using a balanced scorecard solution. In this work, we present and discuss how we can use such kind of approach for monitoring and optimizing the utility of a data warehousing system. We approached the problem defining some of the most conventional perspectives used on balanced scorecards solutions, namely financial, customer, internal processes, and learning and growth, applying them with the goal to measure and optimize the degree of utility of a specific data warehousing system.

关键词： Decision support systems Data warehousing systems Evaluation of services and data structures Data warehousing quality methodologies Balanced scorecards

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A Meta-Framework for Efficacious Adaptive Enterprise Architectures

A Meta-Framework for Efficacious Adaptive Enterprise Archite...

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19th International Conference on business information Systems (BIS)

作者： van de Wetering, Rogier Bos, Rik Open Univ Netherlands Valkenburgerweg 177 NL-6419 AT Heerlen Netherlands

ISBN: (纸本)9783319524641;9783319524634

Tuning enterprise architectures to stay competitive and fit is an enduring challenge for organizations. This study postulates a meta-framework for Efficacious Adaptive Enterprise Architectures (EA), the 2EA framework. We use fundamental long-standing principles found in complex adaptive systems. These principles explain adaptive success. Also, we set forward managerial implications about the dynamics of EA to function effectively on four architectural levels, i.e. enterprise environment, enterprise, enterprise systems and infrastructure. Principles of efficacious adaptation have not been incorporated into current EA frameworks and methods underlining an improvement area. Subsequently, we extend baseline work into a meta-framework and evaluate it accordingly following the design science method. Our meta-framework supports organizations to assess and adapt EA capabilities - modular units of functionality within the organization - to the continuously changing environment, stakeholder interests and internal organizational dynamics. Our research contributes to foundational work on EA and can be used for strategic EA development and maturation.

关键词： Enterprise architecture Efficacious adaptation Complex adaptive systems Meta-framework

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Targeting Advertising Scenarios for e-Shops Surfers

Targeting Advertising Scenarios for e-Shops Surfers

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19th International Conference on business information Systems (BIS)

作者： Kriksciuniene, Dalia Sakalauskas, Virgilijus Vilnius Univ Dept Informat Univ Str 3 Vilnius Lithuania

ISBN: (纸本)9783319524641;9783319524634

Buying goods in e-shops turns to be a very attractive activity for internet surfers. The shopping behaviour of online customers holds attention not only of e-shop businesses, but also the researchers analysing perspectives of online marketing. The most serious consideration is given to discovery of consumer interest patterns, visualization of customer online shopping behaviour or evaluation of advertising campaigns with the goal to attract more e-shop visitors and to grow sales. Unfortunately, selection of the most potentially promising customers draws less attention in the research works. The paper proposes new method of selecting the best e-shop clients for which we can offer the personalized advertising campaign. This study demonstrates how by using only e-shop clickstream data we can identify the potential buyers, select the best suitable advertising campaign and increase the e-shop sales level. The research is based on real clickstream data of two e-shops.

关键词： Advertising scenarios Clickstream data e-shops surfers Online marketing e-commerce

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