Explaining the basics of Lowlands-SocioTechnical Systems Design (L-STSD) to the Enterprise Engineering community is the first goal of this contribution in order to show how it fits with EE. Then, a first attempt is ma...
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ISBN:
(纸本)9783319579559;9783319579542
Explaining the basics of Lowlands-SocioTechnical Systems Design (L-STSD) to the Enterprise Engineering community is the first goal of this contribution in order to show how it fits with EE. Then, a first attempt is made to link L-STSD to basic EE insights gained so far. It seems that the commonalities are good, because of a shared basis in general systems theory, and a desire to optimize organizational functioning. The differences may not be problematic, so L-STSD may be a compliant view to enhance the EE-body of knowledge with a new lens on organisational structure, or the labour to be divided and coordinated & controlled.
Operational support as an area of process mining aims to predict the performance of individual cases and the overall business process. Although seasonal effects, delays and performance trends are well-known to exist f...
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ISBN:
(纸本)9783319534350;9783319534343
Operational support as an area of process mining aims to predict the performance of individual cases and the overall business process. Although seasonal effects, delays and performance trends are well-known to exist for business processes, there is up until now no prediction model available that explicitly captures seasonality. In this paper, we introduce time series Petri net models. These models integrate the control flow perspective of Petri nets with time series prediction. Our evaluation on the basis of our prototypical implementation demonstrates the merits of this model in terms of better accuracy in the presence of time series effects.
This book constitutes revised selected papers from the 14th Conference on Advanced information Technologies for Management, AITM 2016, and the 11th Conference on information Systems Management, ISM 2016, held as part ...
ISBN:
(数字)9783319530765
ISBN:
(纸本)9783319530758
This book constitutes revised selected papers from the 14th Conference on Advanced information Technologies for Management, AITM 2016, and the 11th Conference on information Systems Management, ISM 2016, held as part of the Federated Conference on Computer Science and information Systems, FedCSIS, which took place in Gdansk, Poland, in September 2016. The 13 papers presented in this volume were carefully reviewed and selected from 51 submissions. They were organized in topical sections named: information technology and systems for knowledge management; information technology and systems for business transformation; and implementation and evaluation of information systems.
Cloud computing can be considered a form of information technology outsourcing (ITO). However, it is more flexible than traditional ITO because no service volumes and no long contract periods need to be fixed. Compani...
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Enabling integration between heterogeneous health information systems (IS) across different institutions is attracting growing interest from national and regional governments. "Interoperability of health informat...
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While most ITO deals focused on cost-reduction through outsourcing of already matured services, tasks and systems, many ITO engagements are moving into new directions – the joint identification and exploiting of inno...
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Worries over children’s online safety increase as ever younger children have their personal digital life. As digital technology use also increases in schools, teachers have natural opportunities to mediate children’...
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With the number of data breaches swelling, people are likely to not respond adequately and ignore the breach notifications altogether. Ignorance of breach notifications creates a perfect storm of cyclical outrage and ...
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Service interaction flows are difficult to capture, analyze, outline, and represent for research and design purposes. We examine how variation of personalized service flows in technology-mediated service interaction c...
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How does software complexity shape software providers’ offshoring tasks, and how do such firms organize their offshoring activity? These questions are important, since the global software development market is growin...
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