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The Practice of Enterprise Modeling 1st ed. 2017

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丛书名： lecture notes in business information processing

2017年

作者： Geert Poels Frederik Gailly Estefania Serral Asensio Monique Snoeck

ISBN: (数字)9783319702414

ISBN: (纸本)9783319702407

This volume constitutes the proceedings of the 10th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in November 2017 in Leuven, Belgium. The conference was created by the International Federation for information processing (IFIP) Working Group 8.1 to offer a forum for knowledge transfer and experience sharing between the academic and practitioner communities. The 20 full papers and 4 short papers accepted were carefully reviewed and selected from 70 submissions. They include research results, practitioner/experience reports and work-in-progress papers and were presented in 8 sessions covering diverse topics related to enterprise modelling and its application in practice.

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Services offshoring: A microfoundations perspective 1

引用

11th Global Sourcing Workshop on Micro and Macro Perspectives, 2017

作者： Gerogiannis, Ilias Zimmermann, Angelika Wilson, Alex School of Business and Economics Loughborough University Loughborough United Kingdom

ISBN: (数字)9783319703053

ISBN: (纸本)9783319703046

The objective of this paper is to shed light on the link between services offshoring strategy and its outcomes for the firm by developing a theoretical framework for examining the role of employee motivation in the implementation of services offshoring strategy. Our framework is built on two conceptual foundations: the Microfoundations view of strategy and Goal Framing theory. We analyze services offshoring in terms of (a) the attributes and (b) the outcomes of firm level offshoring strategies, and (c) the micro-level processes that are essential for realizing the outcomes. As part of these micro-level processes, we focus particularly on employee motivation for services offshoring strategy implementation. We argue that our framework should constitute the basis of future empirical research in services offshoring, as it aims to contribute a greater theoretical understanding and practical recommendations for the refinement of services offshoring strategies. © Springer International Publishing AG 2017.

关键词： Motivation

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The performance evaluation of machine learning classifiers on financial microblogging platforms 1

引用

15th Annual Workshop on e-business, WeB 2016

作者： Hu, Tianyou Tripathi, Arvind University of Auckland Auckland New Zealand

ISBN: (数字)9783319696447

ISBN: (纸本)9783319696430

As technological advancements facilitate democratization of knowledge, Microblogging platforms are vying to become the premier source of knowledge and are competing with news outlets. A huge number of messages is generated on different microblogging platforms. In financial markets, microblogging websites, such as StockTwits, have become a rich source for amateur investors, which make them ideal sources for market sentiment analysis. Indeed, StockTwit has been widely used by researchers for sentiment analytics and market predictions. However, the quality of the sentiment analysis is highly dependent on the machine learning classifiers used as well as the preprocessing of data. In this study, we compare the performance efficiency of different machine learning classifiers on the user-generated content on StockTwits. We find that Logistic Regression Classifier performs best in a 2-way classification of StockTwits data. Our results report better classification accuracy than a similar research using data from Twitter. We have discussed managerial implications of our results. © Springer International Publishing AG 2017.

关键词： Sentiment analysis

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information Systems for Crisis Response and Management in Mediterranean Countries 1st ed. 2017

引用

丛书名： lecture notes in business information processing

2017年

作者： Ioannis M. Dokas Narjès Bellamine-Ben Saoud Julie Dugdale Paloma Díaz

ISBN: (数字)9783319676333

ISBN: (纸本)9783319676326

This book constitutes the refereed proceedings of the 4th International Conference on information Systems for Crisis Response and Management in Mediterranean Countries, ISCRAM-med 2017, held in Xanthi, Greece, in October 2017. ISCRAM-med conferences aim to enhance the collaboration and solidarity between Mediterranean countries in issues related to crisis management. They offer an outstanding opportunity to address and discuss new trends and challenges in the area of information systems and Technologies for Crisis Response and Management (ISCRAM). The 12 full and 5 short papers presented in this volume were carefully reviewed and selected from 39 submissions. They were organized in topical sections named: social networking and big data analytics; robotic systems for crisis management; decision making in the context of crisis management; serious games and simulations; and collaboration and information sharing.

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A linear temporal logic model checking method over finite words with correlated transition attributes 1

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7th International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2017

作者： Couvreur, Jean Michel Ezpeleta, Joaquín Université d’Orléans France Dept. of Computer Sciences and Systems Engineering University of Zaragoza Spain

ISBN: (数字)9783030116385

ISBN: (纸本)9783030116378

Temporal logic model checking techniques are applied, in a natural way, to the analysis of the set of finite traces composing a system log. The specific nature of such traces helps in adapting traditional techniques in order to extend their analysis capabilities. The paper presents an adaption of the classical Timed Propositional Temporal Logic to the case of finite words and considers relations among different attributes corresponding to different events. The introduced approach allows the use of general relations between event attributes by means of freeze quantifiers as well as future and past temporal operators. The paper also presents a decision procedure, as well as a study of its computational complexity.

关键词： Model checking

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Software bots -The next frontier for shared services and functional excellence 1

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11th Global Sourcing Workshop on Micro and Macro Perspectives, 2017

作者： Suri, Vipin K. Elia, Marianne van Hillegersberg, Jos Shared Services International Inc. MississaugaON Canada Faculty of Behavioural Management and Social Sciences Industrial Engineering and Business Information Systems University of Twente WoodbridgeON Netherlands

ISBN: (数字)9783319703053

ISBN: (纸本)9783319703046

A Software Bot is a fundamental element of Robotics Process Automation (RPA). RPA can be deployed to automate repeatable, mundane, rules-based work-flowed process tasks across multiple functions in an organization, including Shared Services. While RPA holds high promise, using Software Bots for process automation is not straightforward. The purposes of this research are to (1) examine where Software Bots currently are being deployed in Shared Services organizations and (2) understand the business case, drivers and challenges. We conducted a survey involving Shared Services leaders, functional leaders and RPA experts and discuss the best practices for analysing and optimizing the business benefits of implementing Software Bots. The majority of the companies surveyed have limited application of Software Bots in automating their business processes and are finding difficulties in quantifying tangible savings and identifying cost of implementation. Based on these results we identify functional processes which are candidates for automation using Software Bots and outline implementation steps to automate processes beyond business process optimization. © Springer International Publishing AG 2017.

关键词： Robotics

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Effect of instant messenger use on purchase decision of consumers: The role of communication quality and content 1

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15th Annual Workshop on e-business, WeB 2016

作者： Lu, Zhepeng Wang, Xiaoshan Huang, Jinghua School of Economics and Management Tsinghua University Beijing100084 China

ISBN: (数字)9783319696447

ISBN: (纸本)9783319696430

The uncertainty brought by the separation of information flow and product flow has become an important obstacle to the development of e-commerce. An increasing number of e-commerce websites have chosen to adopt an instant messenger (e.g., Wangwang) in the website as a communication tool between buyers and sellers to reduce this uncertainty. Based on uncertainty reduction theory, the relationship between the use of an instant messenger and the purchase decision of consumers is explored. Logit regression models were used to analyze the secondary data collected from a seller on ***, and the following findings are determined: (1) Customers who use Wangwang tend to purchase, and the effect of Wangwang use on purchase decisions is stronger for consumers who are indirect visitors. (2) The more quickly and more frequently sellers reply to questions, the more likely customers are to make purchase decisions. (3) Communicating about contents related to product quality in the conversation is positively associated with the consumer’s purchase decision. (4) The negative effect of product fit-related contents to purchase decision will be mitigated if it is not the first conversation between consumers and sellers. © Springer International Publishing AG 2017.

关键词： Websites

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Please share! online word of mouth and charitable crowdfunding 1

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15th Annual Workshop on e-business, WeB 2016

作者： Moqri, Mahdi Bandyopadhyay, Subhajyoti University of Florida GainesvilleFL United States

ISBN: (数字)9783319696447

ISBN: (纸本)9783319696430

During the last few years, charitable crowdfunding has become an increasingly popular method of online fundraising for personal and charitable causes. Many such crowdfunding platforms encourage and facilitate the use of online word of mouth (WOM) through social networks and social media, to spread the word about the crowdfunding campaigns. While online WOM is commonly used to share information about crowdfunding campaigns, there is hitherto limited understanding as to whether or how this information sharing affect individuals’ contribution behavior or the outcome of crowdfunding campaigns. In this study, using a unique dataset from 590 crowdfunding campaigns observed over 12 days, we examine to what extent, and how quickly online WOM affect the rate of contributions. In addition, we explore the effect of different phases of fundraising (over time or as they approach their target goals) and of the coverage of the campaigns in major online news websites. © Springer International Publishing AG 2017.

关键词： Social networking (online)

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A consumer-oriented decision-making approach for selecting the cloud storage service: From PAPRIKA perspective 1

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15th Annual Workshop on e-business, WeB 2016

作者： Alismaili, Salim Li, Mengxiang Shen, Jun He, Qiang School of Computing and Information Technology University of Wollongong Wollongong Australia School of Software and Electrical Engineering Swinburne University of Technology Melbourne Australia

ISBN: (数字)9783319696447

ISBN: (纸本)9783319696430

In recent years there is a growth in the number of companies that offers cloud storage solutions. From user’s perspectives, it is becoming a challenging task to choose which cloud storage to use and from whom, based on user’s needs. In this context, no framework can evaluate the decision criteria for selection of cloud storage services. This paper proposes a solution to this problem by identifying the cloud storage criteria and introduces the PAPRIKA approach for measuring the criteria of cloud storage based on client’s preference. This work demonstrated the applicability of the framework (decision model) by testing it with eleven users of cloud storage services. The results showed that the model could help users in making a more informative decision about cloud storage services. © Springer International Publishing AG 2017.

关键词： Decision making

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Web information Systems and Technologies 1st ed. 2017

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丛书名： lecture notes in business information processing

2017年

作者： Valérie Monfort Karl-Heinz Krempels Tim A. Majchrzak Paolo Traverso

ISBN: (数字)9783319664682

ISBN: (纸本)9783319664675

This book constitutes revised selected papers from the 12th International Conference on Web information Systems and Technologies, WEBIST 2016, held in Rome, Italy, April 23-25, 2016, organized by the Institute for Systems and Technologies of information, Control and Communication (INSTICC). The purpose of the WEBIST series of conferences is to bring together researches, engineers and practitioners interested in technological advances and business applications of web-based information systems. The 9 full papers presented in this volume were carefully reviewed and selected originally 123 paper submissions. They contribute to the understanding of relevant trends of current research on Web information Systems and Technologies, comprising recommender systems, sentiment analysis, ranking, and Web applications and Web architecture.

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