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检索条件"丛书名=Lecture Notes in Business Information Processing"

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Automated business Process Management 7th

Automated Business Process Management

引用

7th International Workshop on Exploring Service Science (IESS)

作者： Mendes, Carlos Silva, Nuno Silva, Marcelo da Silva, Miguel Mira INOV INESC INOVACAO Rua Alves Redol Lisbon Portugal Inst Super Tecn Rua Alves Redol Lisbon Portugal

ISBN: (纸本)9783319326894;9783319326887

business process management (BPM) activities can be divided into categories such as design, modelling, execution, monitoring, and optimization. Some of these activities are usually automated, mainly the first ones, where Automated business Process Discovery (ABPD) solutions, also know as process mining, can automatically find process models (using unstructured, event-level logs). However, BPM usually involves several activities that are executed in different applications, which are not integrated with each other, or are even manually executed. This may involve the waste of resources and time, and eventually not applying BPM with full potential. We propose an integrated solution, that allows to complete the BPM cycle in a single application and with most of the steps automatically. This proposal was applied in practice in the context of a research project and the results are being integrated into a commercial product.

关键词： business process management Process mining Process execution Process improvement

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Experiences from Monitoring Effects of Architectural Changes 8th

Experiences from Monitoring Effects of Architectural Changes

引用

8th International Conference on Software Quality Days (SWQD)

作者： Asklund, Ulf Host, Martin Wnuk, Krzysztof Lund Univ Dept Comp Sci Lund Sweden

ISBN: (纸本)9783319270333;9783319270326

A common situation is that an initial architecture has been sufficient in the initial phases of a project, but when the size and complexity of the product increases the architecture must be changed. In this paper experiences are presented from changing an architecture into independent units, providing basic reuse of main functionality although giving higher priority to independence than reuse. An objective was also to introduce metrics in order to monitor the architectural changes. The change was studied in a case-study through weekly meetings with the team, collected metrics, and questionnaires. The new architecture was well received by the development team, who found it to be less fragile. Concerning the metrics for monitoring it was concluded that a high abstraction level was useful for the purpose.

关键词： Software architecture Software metrics

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business information Systems 1st ed. 2016

引用

丛书名： lecture notes in business information processing

2016年

作者： Witold Abramowicz Rainer Alt Bogdan Franczyk

ISBN: (数字)9783319394268

ISBN: (纸本)9783319394251

This book contains the refereed proceedings of the 19th International Conference on business information Systems, BIS 2016, held in Leipzig, Germany, in July 2016. The BIS conference series follows trends in academia and business research; thus the theme of the BIS 2016 conference was Smart business Ecosystems". This recognizes that no business is an island and competition is increasingly taking place between business networks and no longer between individual companies. A variety of aspects is relevant for designing and understanding smart business ecosystems. They reach from new business models, value chains and processes to all aspects of analytical, social and enterprise applications and platforms as well as cyber-physical infrastructures. The 33 full and 1 short papers were carefully reviewed and selected from 87 submissions. They are grouped into sections on ecosystems; big and smart data; smart infrastructures; process management; business and enterprise modeling; service science; social media; and applications.

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Hybrid Diagnosis Applied to Multiple Instances in business Processes 17th

Hybrid Diagnosis Applied to Multiple Instances in Business P...

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17th International Conference on business Process Modeling, Development, and Support / 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design Held at Conference on Advanced information Systems Engineering

作者： Ceballos, Rafael Borrego, Diana Teresa Gomez-Lopez, Maria Gasca, Rafael M. Univ Seville Seville Spain

ISBN: (纸本)9783319394299;9783319394282

business Process compliance is an important issue in control-flow and data-flow perspectives. Control-flow correctness can be analysed at design time, whereas data-flow accuracy should be verified at run-time, since data is accessed and modified during execution. Compliance validation should consider the conformance of data to business rules. business compliance rules are policies or statements that govern corporate behaviour. Since business compliance rules and data change during process execution, faults can appear due to the erroneous inclusion of rules and/or data in the process. A hybrid diagnosis therefore needs to be performed regarding the likelihood of faults in data vs. business rules. In order to achieve the correct diagnosis, it is fundamental to attain the best assumption concerning the degree of likelihood. In this paper, we present an automatic process to diagnose possible faults that simultaneously combines business rules and data of multiple process instances. This process is based on Constraint Programming paradigm to efficiently ascertain a minimal diagnosis. Furthermore, a methodology for calculation of the most appropriate degree of likelihood of faults in data vs. business rules is proposed.

关键词： business process analysis Diagnosis business rules business data constraints Constraint programming Databases

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What Role Do Emotions Play for Brands in Online Customer Reviews? 1

引用

15th International Conference on Perspectives in business Informatics Research (BIR)

作者： Felbermayr, Armin Nanopoulos, Alexandros Kathol Univ Eichstatt Ingolstadt Auf Schanz 49 D-85049 Ingolstadt Germany

ISBN: (数字)9783319453217

ISBN: (纸本)9783319453217;9783319453200

The field of mining unstructured data has been growing rapidly in business intelligence. An area of application represent online reviews where customers interact socially to share opinions towards brands. Thereby, exchanged emotions play a dominant role, which poses a challenge for brand managers to understand the emotional attitude in customer's reviews. We develop a text-mining method that extracts information about emotions from customers' product reviews. We cast the underlying analysis of emotions as a binary classification problem, by using features extracted with the help of a psychologically well-grounded emotion lexicon. Based on this, we identify for various brands, which emotion features are important in reviews that are perceived as helpful (and thus more influential) by customers. We have conducted an empirical investigation with a large, publicly available data set from Amazon. Among other insights, our findings can determine the importance of various emotions for different brands throughout several product categories.

关键词： Brands Emotions Online customer reviews Helpfulness Text mining business intelligence

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An IT Risk-Return Model to Study IT Governance of Indian Firms 15th

An IT Risk-Return Model to Study IT Governance of Indian Fir...

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15th Annual Workshop on E-business (WEB)

作者： Tripathi, Manas Mukhopadhyay, Arunabha Bose, Indranil Indian Inst Management Lucknow Lucknow Uttar Pradesh India Indian Inst Management Calcutta Kolkata W Bengal India

ISBN: (纸本)9783319454085;9783319454078

In this paper, we measure IT governance using an IT risk-return model. We study impact of market and accounting return of Indian firms' vis-a-vis their IT investments for the period 2003-2014. We have focused on three sectors (manufacturing, IT, and banking) only due to paucity of data. We note IT investments make significant contribution to overall firm risk and lead to earning stabilization and reduction of firm risk. The impact of IT investment on IT return, measured, is positive and significant. However, IT return reduces, once we incorporate IT risk term in this model, which reflects the risk premium associated with gross IT return.

关键词： IT risk IT return IT investment IT value IT capital IT governance

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Offshoring in the Wrong Direction? 1

引用

10th Global Sourcing Workshop

作者： Alpar, Paul Univ Marburg Sch Business & Econ Univ Str 24 D-35037 Marburg Germany

ISBN: (数字)9783319470092

ISBN: (纸本)9783319470092;9783319470085

Outsourcing of IT-related work to an offshore (or nearshore) location takes almost always place from a developed country to a less developed country. One of the reasons is that wages of IT workers in the less developed country are usually significantly lower but additional reasons for such a move may exist (e.g., better availability of skilled personnel). While there are meanwhile complex sourcing arrangements and even cases of backsourcing from offshore to a developed country, a relatively new phenomenon can be observed where IT-based services are outsourced from less developed to more developed countries. These are cases of services with a high amount of automation or complexity. In our research on the service of Internet traffic exchange, we find that it is not only the costs that drive the decision to acquire the service from a supplier in a developed country.

关键词： Offshoring Internet exchange points

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Exploiting Temporal Dimension in Tensor-Based Link Prediction 11th

Exploiting Temporal Dimension in Tensor-Based Link Predictio...

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11th International Conference on Web information Systems and Technologies (WEBIST)

作者： Kuchar, Jaroslav Dojchinovski, Milan Vitvar, Tomas Czech Tech Univ Fac Informat Technol Web Intelligence Res Grp CR-16635 Prague Czech Republic

ISBN: (纸本)9783319309965;9783319309958

In the recent years, there is a significant interest in a link prediction - an important task for graph-based data structures. Although there exist many approaches based on the graph theory and factorizations, there is still lack of methods that can work with multiple types of links and temporal information. The creation time of a link is an important aspect: it reflects age and credibility of the information. In this paper, we introduce a method that predicts missing links in RDF datasets. We model multiple relations of RDF as a tensor that incorporates the creation time of links as a key component too. We evaluate the proposed approach on real world datasets: an RDF representation of the ProgrammableWeb directory and a subset of the DBpedia focused on movies. The results show that the proposed method outperforms other link prediction approaches.

关键词： Link prediction Temporal information RDF Tensor factorization

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Service Architecture for CSP Based Planning for Holonic Manufacturing Execution Systems 7th

Service Architecture for CSP Based Planning for Holonic Manu...

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7th International Workshop on Exploring Service Science (IESS)

作者： Varvara, Gabriela Tech Univ Gheorghe Asachi Iasi Dept Automat Control & Appl Informat Iasi Romania

ISBN: (纸本)9783319326894;9783319326887

In the last period substantial effort was dedicated to solve resource allocation, planning and coordination problems for loosely coupled multi-agent systems through combinatorial techniques, especially Distributed Constraint Satisfaction Problem (DisCSP). Some preoccupations were directed to the extension and adaptation of these results to manufacturing planning/scheduling problems. This work will exploit the DisCSP techniques that could be used to manufacturing execution systems based on holonic organization in order to integrate a DisCSP planning mechanism and then reformulate the agent-holon model and the inter-holon connections from a service perspective.

关键词： Distributed constraint satisfaction problem Multi-agent planning Holonic manufacturing execution systems Service oriented design

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MATRA: A Framework for Assessing Model-Based Approaches on the Transformation Between Requirements and Architecture 17th

MATRA: A Framework for Assessing Model-Based Approaches on t...

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17th International Conference on business Process Modeling, Development and Support (BPMDS) / 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD) Held at CAiSE Conference

作者： Salgado, Carlos E. Machado, Ricardo J. Maciel, Rita S. P. Univ Minho Ctr ALGORITMI Guimaraes Portugal Univ Fed Bahia Dept Ciencia Comp Salvador BA Brazil

ISBN: (纸本)9783319394299;9783319394282

The activity of linking requirements and software engineering, as described by the Twin Peaks model, has set the standard for the transformation between business requirements and system architectures. Still, much is left to do regarding model-based activities in this topic where numerous proposals occur. Although counting on a set of common issues vital for their success, analysing or comparing any of these approaches remains a challenging task. Following previous work on their systematic review and comparison, and supported in a set of selected proposals focused in model-based approaches, we present a framework covering their involved key issues which allows classifying and assessing the different approaches. Accordingly, besides proposing the conceptual design of the framework we demonstrate its use by applying it to the selected transformation approaches, in order to validate this solution. Furthermore, the pros and cons of each approach are further discussed, and future steps on this work analysed.

关键词： Requirements elicitation System architecture Transformation Model-based Alignment and traceability

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