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检索条件"丛书名=Lecture Notes in Business Information Processing"

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Explorative Survey into Goals, Focus, Experiences and Extent of Enterprise-Wide Process Modelling in Practice 9th

Explorative Survey into Goals, Focus, Experiences and Extent...

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9th IFIP Working Conference on the Practice of Enterprise Modeling (PoEM)

作者： Wolff, Frank DHBW Mannheim Informat Sci Coblitzallee 1-9 D-68163 Mannheim Germany

ISBN: (纸本)9783319483931;9783319483924

Enterprise modelling promises many potential returns to companies but also entails some challenges for those institutions who engage in enterprise-wide modelling activities. To improve understanding in this area, an explorative survey has been devised with a number of companies from diverse industries. The focus is on business process modelling but also IT models are addressed. Most companies align their enterprise process modelling to one leading goal. While the extent of the model portfolios is very impressive, modelling often still does not cover all of the company. Further in many instances reported issues were the motivation of experts to cooperate with modelers, the integration of organizational and IT-models, and modelling tool related topics.

关键词： Modelling goals Modelling practice Enterprise modelling business process modelling Experiences

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Case Management: An Evaluation of Existing Approaches for Knowledge-Intensive Processes 13th

Case Management: An Evaluation of Existing Approaches for Kn...

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13th International Conference on business Process Management Workshops (BPM)

作者： Marin, Mike A. Hauder, Matheus Matthes, Florian IBM Analyt Grp 3565 Harbor Blvd Costa Mesa CA 92626 USA Univ South Africa UNISA Pretoria South Africa Tech Univ Munich Boltzmannstr 3 D-85748 Garching Germany

ISBN: (纸本)9783319428871;9783319428864

Process support for knowledge work is far from being mastered in existing information systems. Predominant workflow management solutions are too rigid and provide no means to deal with unpredictable situations. Various case management approaches have been proposed to support this flexibility for unstructured processes. Recently the Object Management Group published the Case Management Model and Notation (CMMN) as a standard notation for case management. In this paper we compare prominent definitions of case management over the last twenty-three years against characteristics of knowledge-intensive processes (KiPs). Our goal is to evaluate the applicability of case management and CMMN for KiPs. We provide requirements for execution environments implementing CMMN and delineate existing case management approaches to advance the understanding of this important domain. We concluded that CMMN seems to be a suitable approach to KiPs when combined with an appropriate execution environment.

关键词： Workflow management

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Using Alliances to Cut the Learning Curve of ICT 1

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15th International Conference on Perspectives in business Informatics Research (BIR)

作者： Pierce, Paul Andersson, Bo Lund Univ Dept Informat Lund Sweden

ISBN: (数字)9783319453217

ISBN: (纸本)9783319453217;9783319453200

information and Communication Technology (ICT) is arguably an important, emblematic and ubiquitous technology of contemporary society. For many incumbent firms, the infusion of ICT into their industries poses both threats and opportunities. It might drive significant shifts of financial wealth and make firm performance change drastically. It entails managerial challenges of a kind we might not have seen before, but where knowledge of what possibilities and limitations reside in ICT will be a key success factor. One strategy to incorporate ICT-capability is developing the capability in-house;another strategy is to shortcut the learning curve and form alliance with someone having ICT-capability. By applying a design science approach a framework for ICT-capability transfer is put forth, a framework based on 62 interviews from stakeholders with experience of ICT-motivated alliances. By using this framework the risk of failure is reduced.

关键词： Alliances Design science ICT-Capability ICT competence Knowledge acquirement Capability transfer

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A Systematic Literature Review of Consistency Among business Process Models 17th

A Systematic Literature Review of Consistency Among Business...

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17th International Conference on business Process Modeling, Development, and Support / 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design Held at Conference on Advanced information Systems Engineering

作者： Awadid, Afef Nurcan, Selmin Univ Paris 01 CRI Paris France

ISBN: (纸本)9783319394299;9783319394282

The field of business process modeling has been beset by inter-model consistency problems which are mainly due to the existence of multiple variants of the same business process, for instance when models have been produced by different actors, or through the time by a same (or different) actor(s), as well as the possibility of its modeling from discrete and complementary perspectives (using different lenses). The aim of our research is manifold. First we aim to develop a framework (i) enabling situating new research activities as well as the existing approaches and (ii) targeting to master the inter-model consistency issue. Second, this framework shall offer the capability of handling business process models coherence issue (i) having in mind various modeling goals and targets/products and (ii) having in hand a wide range of problem statements and project situations requiring the use of a large catalogue of business process meta-models. Third, we have the ambition of determining gaps in current research with the aim of suggesting areas for further investigations in the area of inter-models consistency. In order to do so, this paper presents a systematic literature review (SLR) of consistency among business process models, where a total of 982 published papers extracted from the most relevant scientific sources, were considered, of which 41 papers, were ultimately included.

关键词： business process models Modeling perspectives Inter-model consistency Systematic literature review

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Consideration of the business Process Re-Engineering Effect: business Flow Notation Structure and the Management Perspective 13th

Consideration of the Business Process Re-Engineering Effect:...

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13th International Conference on business Process Management Workshops (BPM)

作者： Iizuka, Kayo Iizuka, Yasuki Suematsu, Chihiro Senshu Univ Sch Network & Informat Kawasaki Kanagawa Japan Tokai Univ Sch Sci Hiratsuka Kanagawa Japan Kyoto Univ Grad Sch Management Kyoto Japan

ISBN: (纸本)9783319428871;9783319428864

This study considers the manner in which business process modeling (BPM) effect the business process change such as business process reengineering (BPR) or business process improvement. The expectations of top management regarding information technology (IT) are considered to be increasing, therefore BPM with IT implementation is becoming increasingly important. Although Japanese firms tend to spend much more on improving business operational efficiency compared with firms in Western countries, however, the results do not seem to be effective enough [1]. One of the reasons for this situation is considered to be the Japanese style of business process change. The authors analyzed this issue by the results of a survey that the authors had conducted on BPM methods and the effect of business process change.

关键词： business process change business flow notation structure Hierarchical business process modeling methods Non-hierarchical business process modeling methods business process adjustment

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Using Text Mining Analytics to Understand IT Internal Control Weaknesses 1

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15th Annual Workshop on E-business (WEB)

作者： Zhang, Peiqin Visinescu, Lucian L. Zhao, Kexin Kumar, Ram L. Texas State Univ McCoy Coll Business Dept Comp Informat Syst & Quantitat Methods 601 Univ Dr San Marcos TX 78666 USA Univ North Carolina Charlotte Belk Coll Business Dept Business Informat Syst & Operat Management 9201 Univ City Blvd Charlotte NC 28223 USA

ISBN: (数字)9783319454085

ISBN: (纸本)9783319454085;9783319454078

This study aims to examine the antecedents and consequences of IT Internal Control Weaknesses (ITICWs). Specifically, we propose a comprehensive model to examine the impact of IT governance on ITICWs as well as effects of ITICWs on firm performance. To gain deep insight into ITICWs, we propose to apply text mining analytics to categorize different types of ITICWs. This allows us to examine the impact of different categories of ITICWs on firm performance. We are in the process of collecting the data.

关键词： IT governance IT internal control weaknesses Firm performance Text mining

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A Process Variant Modeling Method Comparison: Experience Report 17th

A Process Variant Modeling Method Comparison: Experience Rep...

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17th International Conference on business Process Modeling, Development and Support (BPMDS) / 21st International Conference on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD) Held at CAiSE Conference

作者： Aysolmaz, Banu Yaldiz, Ali Reijers, Hajo Vrije Univ Amsterdam De Boelelaan 1105 NL-1081 HV Amsterdam Netherlands 4S Informat Technol Ankara Turkey

ISBN: (纸本)9783319394299;9783319394282

Various process variant modeling methods have been introduced in the literature to manage process diversity in a business context. In industrial settings, it is difficult to select a method suitable for the needs and limitations of the organization due to the limited number of examples and guidelines. In this paper, we report our experiences on variant modeling in a process management consultancy company. The company experienced difficulties in maintaining and reusing process definitions of their customers and decided to evaluate variant modeling methods as a solution. We selected two methods, the Decomposition Driven and the Provop, to develop variant models of seven software project management processes from five customers. We evaluated the results together with company experts. This study contributes to the field by providing real-life examples of two variant modeling methods, a comparison of the results with these methods and a guideline for choosing a method under comparable conditions.

关键词： business process modeling Process variant modeling Decomposition driven method Provop

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Comparative Analysis of Electronic Banking Websites in Poland in 2014 and 2015 10th

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10th Conference on information Systems Management (ISM) / 13th Conference on Advanced information Technologies for Management (AITM)

作者： Chmielarz, Witold Zborowski, Marek Univ Warsaw Fac Management Szturmowa 1-3 PL-02678 Warsaw Poland

ISBN: (纸本)9783319305288;9783319305271

The main objective of this article is to identify the best e-banking websites in Poland from the point of view of an individual customer in the last two years. Using modern IT tools for communications with customers of banking services, banks create competitive advantages as well as opportunities for providing banking services in a way which would be convenient for consumers. After a short introduction the authors define the assumptions for the study. The methodological approach, based on theoretical and empirical study in the field of e-banking, allows them to build the evaluation model for the construction of high quality e-banking website each year. Subsequently, authors carried out multilateral analyses and presented the conclusions of the study. The identified categories are classified into three groups: economic, technological and anti-crisis. The originality of the work comes down to knowledge of the determinants of customer's quality perception of websites and a starting point for effective quality management of their e-services banking system.

关键词： Electronic banking Websites' assessment Factors in the development of websites

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PMCube: A Data-Warehouse-Based Approach for Multidimensional Process Mining 13th

PMCube: A Data-Warehouse-Based Approach for Multidimensional...

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13th International Conference on business Process Management Workshops (BPM)

作者： Vogelgesang, Thomas Appelrath, Hans-Juergen Carl von Ossietzky Univ Oldenburg Dept Comp Sci Oldenburg Germany

ISBN: (纸本)9783319428871;9783319428864

Process mining provides a set of techniques to discover process models from recorded event data or to analyze and improve given process models. Typically, these techniques give a single point of view on the process. However, some domains need to differentiate the process according to the characteristic features of their cases. The healthcare domain, for example, needs to distinguish between different groups of patients, defined by the patients' properties like age or gender, to get more precise insights into the treatment process. The emerging concept of multidimensional process mining aims to overcome this gap by the notion of data cubes that can be used to spread data over multiple cells. This paper introduces PMCube, a novel approach for multidimensional process mining based on the multidimensional modeling of event logs that can be queried by OLAP operators to mine sophisticated process models. An optional step of consolidation allows to reduce the complexity of results to ease its interpretation. We implemented this approach in a prototype and applied it in a case study to analyze the perioperative processes in a large German hospital.

关键词： Data warehousing OLAP Multidimensional process mining Comparative process mining

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Internet of Things Integration in Supply Chains - An Austrian business Case of a Collaborative Closed-Loop Implementation 10th

Internet of Things Integration in Supply Chains - An Austria...

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10th IFIP WG 8.9. Working Conference on Research and Practical Issues of Enterprise information Systems (CONFENIS)

作者： Mladenow, Andreas Novak, Niina Maarit Strauss, Christine Univ Vienna Fac Business Econ & Stat Dept E Business Oskar Morgenstern Pl 1 A-1090 Vienna Austria Vienna Univ Technol Inst Software Technol & Interact Syst Favoritenstr 9-11 A-1040 Vienna Austria

ISBN: (纸本)9783319499444;9783319499437

Although Internet of Things (IoT) applications have existed for several years by now, only a very small number of these applications are available on the market. Thus, there is still not much guidance on how to describe the evolution of cross-organizational IoT integration in a systematic manner. In this regard, we intend to make a contribution by analyzing a business case, i.e. an ongoing IoT implementation of an Austrian retail trader. Hence, we elaborate on the type of integration for a cross-organizational integration of IoT, highlight the effects on companies and analyze the economic feasibility.

关键词： IoT Closed-loop Open-loop Cross organizational collaboration Supply chain RFID

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