Digital technologies persuasively are changing business landscape thus disrupting traditional business models of many sectors, particularly those that engage with information-based products. Organizations struggle to ...
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ISBN:
(纸本)9783319192437;9783319192420
Digital technologies persuasively are changing business landscape thus disrupting traditional business models of many sectors, particularly those that engage with information-based products. Organizations struggle to change their business models. Overtime business models become deeply ingrained and represent the dominant logic. This research in progress aims to explore the challenges and success factors in the transformation from traditional to digital business models. The assumed focus is on cognitive dependencies that hinder and enable such transformation given that this transformation involves a fundamental shift of core cognitive assumptions and beliefs held by the management of organizations in terms of value creation and value network.
In software development organizations, large-scale distributed projects pose many challenges, such as hierarchical requirements, large team size, and managing workflow. Agile methods, like Scrum, seem to have limitati...
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ISBN:
(纸本)9783319186122;9783319186115
In software development organizations, large-scale distributed projects pose many challenges, such as hierarchical requirements, large team size, and managing workflow. Agile methods, like Scrum, seem to have limitations in addressing those issues. Kanban offers an interesting alternative in this concern by setting work-in-progress (WIP) limits to manage flow and establishing visibility of requirements using a visual signaling system. However, only few empirical studies have investigated scaling Kanban for large organizations. To address this concern, a case study was conducted in a large multisite company to identify the challenges and possible solutions in scaling Kanban. During the study, defining WIP limits, coordinating with distributed teams, and dividing features between teams were found as major challenges. Setting WIP limits by common agreement between teams and visualizing product backlogs and teams on electronic board, with teams pulling features from the board, were found as possible solutions for overcoming the mentioned challenges.
It is crucial to promote the use of cleaner transport modes, and new technologies are key to achieve this goal. Most mobile-based solutions are focused on services related with the journey itself (mobile ticketing, re...
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ISBN:
(纸本)9783319149806;9783319149790
It is crucial to promote the use of cleaner transport modes, and new technologies are key to achieve this goal. Most mobile-based solutions are focused on services related with the journey itself (mobile ticketing, real-time traffic information and trip planners). Adopting a holistic point of view, and considering every trip has a purpose (work, school, shopping and entertainment), a new service approach is considered. This paper presents a multiservice approach that links city services and public transport to encourage the use of sustainable transport modes. This multiservice approach is based on mobile technologies, which are a unique channel of interaction between service providers and customers. The conceptual model of this approach is materialized in a concrete example. This multiservice approach may represent a step towards a sustainable mobility, while improving the image and efficiency of Public Transport Operators (PTOs), boosting local businesses loyalty and sales and bringing convenience, better service quality and monetary savings to customers.
At Unruly we are constantly trying to turn up the dial on our XP practices, and in the second half of 2014 we started to take the step from Pair Programming on all production code to Mob Programming with the entire te...
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ISBN:
(纸本)9783319186122;9783319186115
At Unruly we are constantly trying to turn up the dial on our XP practices, and in the second half of 2014 we started to take the step from Pair Programming on all production code to Mob Programming with the entire team. This report shares experiences that Unruly has gained in pushing the boundaries of Extreme Programming.
Traditionally, software engineering has been dominated by stand-alone development organizations and collaborations between contractors, integrators and suppliers. In the last decade, the notion of software ecosystems ...
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ISBN:
(纸本)9783319195933;9783319195926
Traditionally, software engineering has been dominated by stand-alone development organizations and collaborations between contractors, integrators and suppliers. In the last decade, the notion of software ecosystems has been established as a new paradigm in software engineering. In its essence it proposes participative engineering across independent development organizations centered on a common technology. This paper reviews the current state-of-the-art and presents a first step towards a typification of successful software ecosystems. We discuss key characteristic of the ecosystem types and present a set of example cases. The characterization reviews and consolidates existing research and discusses variations within the key building block of a software ecosystem. It further enables sharpening the borders of what an ecosystem is (and what not) and how the individual types can be differentiated. Thus, this paper contributes to widening the understanding of software ecosystems and serves to prepare a software ecosystem taxonomy.
The presented study examines the prevailing espoused values of some of the most successful software organizations and evaluates the extent to which they are promoted in the agile ideology. Its objective is to determin...
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ISBN:
(纸本)9783319186122;9783319186115
The presented study examines the prevailing espoused values of some of the most successful software organizations and evaluates the extent to which they are promoted in the agile ideology. Its objective is to determine the level of value congruence and whether it could be used to further explain the widespread adoption of agile software development. Its findings reveal a perfect match between the prevailing espoused values of the examined global software leaders and the agile ideology, and suggest that the popularity of the agile methods might be explained through their capability to increase customer value, facilitate collaboration and teamwork, secure continuous improvement and ensure high quality of delivered products and services.
This paper presents an application of the importance-performance analysis (IPA) to identify opportunities for improving service quality in retail contexts. This work builds previous quality scales prevalent in service...
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ISBN:
(纸本)9783319149806;9783319149790
This paper presents an application of the importance-performance analysis (IPA) to identify opportunities for improving service quality in retail contexts. This work builds previous quality scales prevalent in service management literature. Data was collected for customers' quality expectations and perceptions across two different retail store formats in Portugal: supermarkets and hypermarkets. The results of the study suggested that managerial decisions regarding service in stores should be adjusted to the characteristics of each retail format. Data analysis supported the existence of differences in the IPA, between supermarkets and hypermarkets, notably for quality dimensions related to reliability and personal interaction.
Cloud Computing technology and services despite the advantages they bring to the market have created number of issues regarding the security and trust of the individuals using them. Incidents occurring in cloud comput...
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ISBN:
(纸本)9783319192437;9783319192420
Cloud Computing technology and services despite the advantages they bring to the market have created number of issues regarding the security and trust of the individuals using them. Incidents occurring in cloud computing environments are hard to be solved since digital forensic methods used to conduct digital investigations are not suitable for cloud computing investigations since they do not consider the specific characteristics of the Cloud. However, designing services over the cloud that will support and assist an investigation process when an incident occurs is also of vital importance. This paper presents a conceptual model for supporting the development of a cloud forensics method and process, thus assisting information systems developers in building better services and investigators to be able to conduct forensics analysis in cloud environments.
The acceptance and correct use of new paradigms in information systems engineering is highly affected by cognitive dispositions of the individual engineers. In particular, the engineers' intuition - based on their...
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ISBN:
(纸本)9783319192437;9783319192420
The acceptance and correct use of new paradigms in information systems engineering is highly affected by cognitive dispositions of the individual engineers. In particular, the engineers' intuition - based on their vast experience - may come in the way of accepting the rationale of a new paradigm. Analyzing engineers' reaction to a newly introduced paradigm through the lens of cognitive psychology may highlight potential barriers to the paradigms' successful adoption and use. In this position paper we demonstrate the potential benefit of the above-proposed approach via a case study focusing on the paradigm of inconsistency management. We present our findings, based on in-depth interviews with 20 practitioners, and analyze them using the dual-process theory, highlighting a clear clash between their intuition and the paradigm's rationale.
Quality of data in DBpedia depends on underlying information provided in Wikipedia's infoboxes. Various language editions can provide different information about given subject with respect to set of attributes and...
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ISBN:
(纸本)9783319267623;9783319267616
Quality of data in DBpedia depends on underlying information provided in Wikipedia's infoboxes. Various language editions can provide different information about given subject with respect to set of attributes and values of these attributes. Our research question is which language editions provide correct values for each attribute so that data fusion can be carried out. Initial experiments proved that quality of attributes is correlated with the overall quality of the Wikipedia article providing them. Wikipedia offers functionality to assign a quality class to an article but unfortunately majority of articles have not been graded by community or grades are not reliable. In this paper we analyse the features and models that can be used to evaluate the quality of articles, providing foundation for the relative quality assessment of infobox's attributes, with the purpose to improve the quality of DBpedia.
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