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检索条件"丛书名=Lecture Notes in Business Information Processing 149"

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The Influence of the Similarity of Digital Transformation Orientation Between Enterprises and Large Customers on Customer Dependence 23rd

The Influence of the Similarity of Digital Transformation Or...

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Wu, Jiang Wang, Yunxu Wuhan Univ Wuhan 430072 Peoples R China

ISBN: (纸本)9783031602597;9783031602603

In recent years, the market has been depressed and large customers have frequently experienced black swan events, posing significant challenges for enterprises' survival and development. Therefore, it is crucial to enhance the stability of large customers. Leveraging text analysis technology, this study empirically examines the impact of digital transformation orientation similarity on customer dependence and its underlying mechanism using data from Shanghai-Shenzhen A-share listed enterprises spanning 2016 to 2021. The findings reveal that: (1) Adopting a digital transformation orientation similar to key customers strengthens customer dependence and enhances customer stability. (2) Trust levels are enhanced, product enterprise standards are standardized and unified, and bargaining power is improved as intermediate mechanisms through which digital-transformation-oriented similarity positively influences customer dependence. (3) Heterogeneity tests considering external environmental factors and internal characteristics of enterprises show that in developed regions with low profitability or non-state-owned status, the positive impact of digital-transformation-oriented similarity on customer dependence becomes more prominent. These conclusions remain robust even after conducting endogenous tests. This paper not only provides new insights into exploring the similarity between enterprises' digital transformation orientations and those of their major customers but also offers empirical evidence supporting the notion that an effective digital transformation strategy can facilitate rapid enterprise development.

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Enterprise Modelling Can Be Used as a Research Method: An Application to Sustainability Reporting Research 16th

Enterprise Modelling Can Be Used as a Research Method: An Ap...

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16th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM) - Enterprise Modeling in the Circular Economy

作者： Espana, Sergio Thorsteinsdottir, Gudrun Ramautar, Vijanti Pastor, Oscar Univ Politecn Valencia Valencian Res Inst Artificial Intelligence Valencia Spain Univ Utrecht Utrecht Netherlands

ISBN: (纸本)9783031485824;9783031485831

Enterprise modelling (EM) refers to eliciting and documenting knowledge about an organisation from several interrelated perspectives. Often EM is industrially applied and scientifically researched within the fields of enterprise and information systems (IS) engineering. In this paper, we put forward that EM constitutes a sound and valid research method that could be used outside these disciplines. Its systematic elicitation and modelling techniques lend themselves to rigorous empirical investigations. We report on our experience in applying an EM method as a research method in a project exploring the relationships between sustainability reporting and strategic management practices. The results were rich in high-quality, detailed research data, that allowed drawing strong evidence-based conclusions. If EM were known in other scientific fields interested in phenomena taking place inside or around enterprises, these research communities would benefit from a structured and rigorous approach to investigate aspects related to the organisational structure, processes, communications and information, motivations, and relationships among these, which are core constructs in EM methods.

关键词： Enterprise Modelling Research Methodology Sustainability Reporting Environmental Social and Governance Ethical Social and Environmental Accounting

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Timed Process Interventions: Causal Inference vs. Reinforcement Learning

Timed Process Interventions: Causal Inference vs. Reinforcem...

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21st International Conference on business Process Management (BPM)

作者： Weytjens, Hans Verbeke, Wouter De Weerdt, Jochen Katholieke Univ Leuven Fac Econ & Business Res Ctr Informat Syst Engn LIRIS Leuven Belgium

ISBN: (纸本)9783031509735;9783031509742

The shift from the understanding and prediction of processes to their optimization offers great benefits to businesses and other organizations. Precisely timed process interventions are the cornerstones of effective optimization. Prescriptive process monitoring (PresPM) is the sub-field of process mining that concentrates on process optimization. The emerging PresPM literature identifies state-of-the-art methods, causal inference (CI) and reinforcement learning (RL), without presenting a quantitative comparison. Most experiments are carried out using historical data, causing problems with the accuracy of the methods' evaluations and preempting online RL. Our contribution consists of experiments on timed process interventions with synthetic data that renders genuine online RL and the comparison to CI possible, and allows for an accurate evaluation of the results. Our experiments reveal that RL's policies outperform those from CI and are more robust at the same time. Indeed, the RL policies approach perfect policies. Unlike CI, the unaltered online RL approach can be applied to other, more generic PresPM problems such as next best activity recommendations. Nonetheless, CI has its merits in settings where online learning is not an option.

关键词： Prescriptive Process Monitoring Process Optimization Timed Interventions Causal Inference Reinforcement Learning

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Data Quality, Product Characteristics, and Product Data Pricing in Manufacturing Enterprises 1

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Li, Huiyang Zhang, Meishu Jia, Yu Wang, Nianxin Ge, Shilun Jiangsu Univ Sci & Technol Sch Econ & Management Zhenjiang 212003 Jiangsu Peoples R China Jiangsu Univ Sci & Technol Dept Humanities & Social Sci Zhenjiang 212003 Jiangsu Peoples R China

ISBN: (数字)9783031603242

ISBN: (纸本)9783031603266;9783031603242

The pricing of data products is a pivotal aspect of the data factor market's construction process, as it holds the key to unlocking the ten-trillion-dollar market potential. Prior studies primarily centered on pricing personal, public, and financial data. In this study, we delve into a novel type of data product, product data, and aim to construct a profit-maximizing pricing model. Specifically, we address the pricing challenge of manufacturing product data and develop a profit-maximizing pricing model tailored to manufacturing product data, considering factors including data quality utility, product characteristics, and the interplay between market supply and demand. To evaluate our findings, we conducted a simulated pricing analysis using a public dataset. Our findings suggest that product competitiveness exerts a more significant influence on pricing than data quality. As such, product data owners must devise strategic pricing plans to achieve optimal profit levels. The model introduced in this study not only supplements the existing theory and methods of data product pricing but also offers novel perspectives on product data pricing strategies.

关键词： Produce Data Pricing Data Quality Product Characterization Manufacturing Enterprises

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The Impact of Digital Leadership on the Dynamic Capabilities in Micro-startups: A Case Study in China 1

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Gao, Yuan Wang, Xiao Lu, Jinijn Xian Jiaotong Liverpool Univ Dept Educ Studies Suzhou 215123 Peoples R China Xian Jiaotong Liverpool Univ Int Business Sch Suzhou Suzhou 215123 Peoples R China

ISBN: (数字)9783031602641

ISBN: (纸本)9783031602634;9783031602641

Dynamic capabilities are essential for micro-startups to identify and exploit opportunities in the era of digitalization. Entrepreneurs must exercise their digital leadership to enhance organizational dynamic capabilities, particularly in fragile micro-startups with weak structures and unclear work routines. The case study adopted a constructivist grounded theory to explore how entrepreneurs adopt their digital leadership to influence the micro-startups' dynamic capabilities in China. Semi-structured interviews were conducted with 15 entrepreneurs managing micro-ventures in the digital sectors in East China. Five themes were identified to interpret the impact: 1) opportunities beneath the uncertainty, 2) constraints evoke breakthroughs, 3) ambition balance furthers entrepreneurship, 4) maintaining entrepreneurship in flux, and 5) shared vision engines the entrepreneurship team. The study broadens the theoretical understanding of digital leadership and dynamic capabilities. It also provides digital practitioners with insights to improve their leadership, benefiting the survival and development of micro-startups within the digital context.

关键词： Digital leadership Dynamic capabilities Digitalization Micro-Startups

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Towards a business Case for AI Ethics 14th

Towards a Business Case for AI Ethics

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14th International Conference on Software business (ICSOB)

作者： Agbese, Mamia Halme, Erika Mohanani, Rahul Abrahamsson, Pekka Univ Jyvaskyla Seminaarinkatu 15 Jyvaskyla 40014 Finland Tampere Univ Kalevantie 4 Tampere 33100 Finland

ISBN: (纸本)9783031532269;9783031532276

The increasing integration of artificial intelligence (AI) into software engineering (SE) highlights the need to prioritize ethical considerations within management practices. This study explores the effective identification, representation, and integration of ethical requirements guided by the principles of IEEE Std 7000-2021. Collaborating with 12 Finnish SE executives on an AI project in autonomous marine transport, we employed an ethical framework to generate 253 ethical user stories (EUS), prioritizing 177 across seven key requirements: traceability, communication, data quality, access to data, privacy and data, system security, and accessibility. We incorporate these requirements into a canvas model, the ethical requirements canvas. The canvas model serves as a practical business case tool in management practices. It not only facilitates the inclusion of ethical considerations but also highlights their business value, aiding management in understanding and discussing their significance in AI-enhanced environments.

关键词： AI ethics artificial intelligence ethical requirements IEEE Std 7000-2021 ethical requirements canvas software engineering

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Prediction of Banking Customer Churn Based on XGBoost with Feature Fusion 1

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Hu, Zhongyi Dong, Fangrui Wu, Jiang Misir, Mustafa Wuhan Univ Wuhan 430072 Peoples R China Duke Kunshan Univ Kunshan 215316 Peoples R China

ISBN: (数字)9783031603242

ISBN: (纸本)9783031603266;9783031603242

With the increasing competition in the banking industry, accurate prediction of banking customer churn has become an important way in managing customer relationships. To explore efficacy features, enhance the generalization performance of customer churn prediction, this study proposed a XGBoost model with feature fusion for banking customer churn prediction. At first, a feature fusion model based on improved RFM and Affinity Propagation clustering was proposed to extract features representing the long-term and dynamic behavior of customers. By integrating different types of features, a XGBoost model was proposed to predict customer churn. Experimental results demonstrate the superior performance of the proposed model in comparison to other benchmark models.

关键词： Customer churn prediction XGBoost Feature fusion

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Is it Always Better to Be Distinctive? Optimal distinctiveness in the Sharing Economy Platform Market to Maintain Active User 23rd

Is it Always Better to Be Distinctive? Optimal distinctivene...

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Zhu, Mengsi Wang, Nianxin Yang, Yuxue Jiangsu Univ Sci & Technol Sch Econ & Management Zhenjiang 212100 Jiangsu Peoples R China

ISBN: (纸本)9783031602597;9783031602603

In today's competitive app market, developers must provide a range of user-oriented features to improve app performance. This study extends the theory of optimal differentiation to the sharing economy domain to investigate whether there exists an optimal feature heterogeneity that makes apps perform at their highest. Based on the panel data of eight categories of app information in the sharing economy domain from September 2021 to September 2023, machine learning methods as well as fixed-effects models are used to explore the effect of app functional heterogeneity on app user activity. It is found that there is a significant "inverted U-shaped" relationship between functional heterogeneity and user activity, and we elaborate on the contribution of this finding to the theory of the sharing economy and the competitive strategies of sharing platforms. We also discuss implications for practice and make suggestions for future work.

关键词： Sharing Economy Platform Optimal Distinctiveness Functional Heterogeneity

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Reform and Practice of "Embedding-Integration" Collaborative Nurturing Mechanism for the Major of Management Science in the Context of New Liberal Arts 1

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Wang, Jing Zhu, Zhen Jiang, Yi China Univ Geosci Sch Econ & Management Wuhan 430074 Peoples R China

ISBN: (数字)9783031603242

ISBN: (纸本)9783031603266;9783031603242

Under the background of new liberal arts, the major of management is facing the urgent needs of educational reform and innovation of talent cultivation mode. This paper proposes and discusses the reform and practice of "Embedding-Integration" collaborative nurturing mechanism in the major of management. In the teaching ecology, through the establishment of the three-dimensional embedding concept of "object-tool-activity", we promote the integration and cultivation of students' abilities in five aspects, namely, thinking, curriculum, teaching, and practice and scene, and realize the collaborative cultivation of students' personalized cultivation of the new liberal arts cultivation model. Through the top-level design of teaching programs and models, the development of interdisciplinary knowledge-embedded curricula, the optimization and design of integrated scenarios and practical teaching systems, and the "embedded-integrated" personalized collaborative cultivation, we promote the construction of a new liberal arts major in government, industry, and academia and research for the majors of management sciences. Based on inter-disciplinary cultivation, the integration cultivation idea of "strong foundation, broad vision, and application" has outstanding value for education reform, which can promote the reform of talent cultivation mode of economics and management majors under the background of new liberal arts, provide reform ideas and practical paths for the construction of new liberal arts in other social sciences and liberal arts majors.

关键词： new liberal arts collaborative education embedding-integration

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The Effect of Anthropomorphic Features of Virtual Streamers on Consumers' Purchase Intention-The Mediating Role of Sense of Trust 23rd

The Effect of Anthropomorphic Features of Virtual Streamers ...

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Tong, Yang Diao, Yajing Liu, Bingxue Jiangsu Univ Sci & Technol Zhenjiang 212000 Jiangsu Peoples R China

ISBN: (纸本)9783031602634;9783031602641

Live streaming e-commerce has become increasingly popular due to its instant, interactive, and entertaining features. This is especially true in light of the 2020 epidemic and related policies, which have led to explosive growth in live streaming with goods. Additionally, the rapid development of digital technologies such as artificial intelligence, virtual reality, and three-dimensional images has led to the gradual emergence of virtual streamers in the field of live streaming. The article presents a mediation model of virtual streamer's anthropomorphic features influencing consumer purchase behavior through trust, based on SOR theory. Empirical research is conducted to support the model. The study findings indicate that virtual streamers' affinity has a positive impact on consumers' purchase intention. Additionally, the sense of competence and intimacy also positively affect consumers' purchase intention. However, the mimicry and responsiveness of virtual streamers do not significantly influence consumers' purchase intention. Furthermore, the sense of competence and trust partially mediate the relationship between anthropomorphic features of virtual streamers and consumers' purchase intention. The article's results expand on relevant research regarding virtual streamers in live streaming and provide insights for enterprises and practitioners to better utilize virtual streamers for live streaming with goods.

关键词： virtual streamers anthropomorphic features trust consumers' purchase intention

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