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检索条件"丛书名=Lecture Notes in Business Information Processing 252"

共 8647 条记录，以下是141-150 订阅

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Are business Expectations Aligned with the Development Plan Made by the Software Architecture Area? A Case Study on Agile Teams in a Large Company 14th

Are Business Expectations Aligned with the Development Plan ...

引用

14th International Conference on Software business (ICSOB)

作者： da Silva, Marcelo Augusto Costa, Inaldo Capistrano Guerra, Eduardo Martins Inst Tecnol Aeronaut ITA Sao Jose Dos Campos SP Brazil Free Univ Bozen Bolzano Bolzano Italy

ISBN: (纸本)9783031532269;9783031532276

In the current scenario of digital transformation, understanding the interaction between the areas of business and software architecture is essential for delivering successful projects. This research aims to elucidate perceptions related to both domains, thus seeking a more efficient collaboration in the context of agile software development projects. Based on a qualitative research method, we conducted semi-structured interviews with product owners and software architects. The collected data were analyzed using Thematic Analysis to discover patterns and themes regarding the perceptions of the interviewed professionals. We found out that business areas often have a limited understanding of the technical complexities involved in software architecture, while software architects sometimes have no knowledge about business development plans. However, a continuous iteration process, supported by proper communication channels, could drive better project results. The study also revealed the potential for a proactive, integrated approach to architecture, focusing on continuous education and team alignment. Finally, bridging the knowledge gap and fostering collaboration between the two areas may lead to more efficient and effective software development processes. Future research perspectives could reveal strategies that would improve this collaboration or explore similar dynamics in different organizational contexts.

关键词： Agility Software Architecture Agile Methodology Case Study Thematic Analysis

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Integrating Social Media and business Process Management: Exploring the Role of AI Agents and the Benefits for Agility

Integrating Social Media and Business Process Management: Ex...

引用

21st International Conference on business Process Management (BPM)

作者： Eidgahi, Mehran Majidian Barthe-Delanoee, Anne-Marie Bork, Dominik Araghi, Sina Namaki Mace-Ramete, Guillaume Benaben, Frederick Univ Toulouse Mines Albi Ctr Genie Ind Campus JarlardRoute Teillet F-81000 Albi France TU Wien Vienna Austria ITEROP 1 Bis Rue Antoine Lavoisier F-31770 Colomiers France Univ Toulouse Lab Genie Prod Ecole Natl Ingn Tarbes LGP INP ENIT F-65016 Tarbes France

ISBN: (纸本)9783031509735;9783031509742

business Process Management (BPM) faces increasing societal and business challenges. Societal issues include effectively managing unexpected changes and ensuring employee engagement during process modifications. The former category involves the limitations of technology when introducing process changes while Agile BPM and Social BPM concepts have been explored in previous studies to tackle the latter. These investigations have resulted in the development of a Social-Media (SM) based BPM platform and an agility framework. The SM platform draws inspiration from popular social media platforms such as Twitter and Instagram. Its primary objective is to merge the design-time and runtime phases of the business process (BP) lifecycle as well as to actively engage stakeholders in the dynamic design and implementation of BPs. By simplifying the response to potential changes and maintaining stake-holder involvement throughout the process, the platform addresses the aforementioned challenges. This article establishes a correlation between SM platform concepts and BPM concepts, emphasizing how they facilitate the concurrent design and execution of BPs. Furthermore, the article demonstrates the application of the SM platform in implementing the agility framework through a use case analysis involving a scientific paper submission process. To overcome the current emphasis on stakeholder involvement and human capabilities in applying the platform, we finally explore the possibilities of employing AI agents as automated assistants.

关键词： business Process Management Agile BPM Social BPM Agility AI agent

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Requirements Tool Practices that Drive business Agility 14th

Requirements Tool Practices that Drive Business Agility

引用

14th International Conference on Software business (ICSOB)

作者： Birk, Andreas Software Proc Management Usedomstr 15 D-70439 Stuttgart Germany

ISBN: (纸本)9783031532269;9783031532276

CONTEXT: Successful agile teams advance their work practices continuously. The continuous improvement of effective tool-based requirements practices is an important foundation of business agility. However, requirements tool practices are still widely rooted in plan-based approaches. They are not yet suited well for agile teams or agile businesses. OBJECTIVE: Report and make available an approach for continuous improvement of requirements practices so that tool-based requirements management can drive business agility. METHOD: Industry experience report based on a series of cases from different sources, including ones with involvement of the author. RESULTS: Processes and work practices for evolutionarily introducing and adapting requirements tools and tool-based requirements practices, in a way that supports business agility. CONCLUSION: The presented practices can guide organizations towards establishing effective, tool-based requirements practices that support business agility. A foundation is laid for further systematic investigation and development of the approach.

关键词： Product Management Software Requirements Requirements Tools business Agility

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Text-Aware Predictive Process Monitoring of Knowledge-Intensive Processes: Does Control Flow Matter?

Text-Aware Predictive Process Monitoring of Knowledge-Intens...

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21st International Conference on business Process Management (BPM)

作者： Brennig, Katharina Benkert, Kay Loehr, Bernd Mueller, Oliver Paderborn Univ Fac Business Adm & Econ Warburger Str 100 D-33098 Paderborn Germany

ISBN: (纸本)9783031509735;9783031509742

Predictive process monitoring (PPM) enables organizations to predict the behavior of ongoing processes, e.g., the lead time. This is of great interest for knowledge-intensive processes (KIPs), which often cover long time spans. With such insights, resource allocation or customer relationship management could be improved. While already many PPM methods exist, they have not yet been applied to KIPs. Thus, we extend PPM research by using machine learning and natural language processing (NLP) to develop and evaluate a novel text-aware PPM approach tailored towards monitoring KIPs. By developing suitable features and considering various time intervals, our approach encodes and aggregates the event log. Using two real-world event logs, we assess our methodology. We demonstrate that the MAE improves as compared to state-of-the-art PPM methods. It shows that the control flow perspective of KIPs should primarily be neglected, while considering more structured features and unstructured textual information is essential.

关键词： Predictive Process Monitoring Knowledge-Intensive Processes Machine Learning Natural Language processing

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Digital Twin of the Organization for Support of Customer Journeys and business Processes

Digital Twin of the Organization for Support of Customer Jou...

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21st International Conference on business Process Management (BPM)

作者： Groher, Wolfgang Riss, Uwe V. Eastern Switzerland Univ Appl Sci Rosenbergstr 59 CH-9001 St Gallen Switzerland

ISBN: (纸本)9783031509735;9783031509742

We present a new approach for a Digital Twin of an Organization (DTO). Its focus is to better support weakly structured and knowledge-intensive business processes. Driving forces behind this development are the increasing demands for organizational agility, customer focus and information utilization. Existing business information systems show a number of shortcomings in this respect: Process-Aware information Systems (PAIS) either neglect agility (e.g., workflow management systems as tightly framed PAIS) or process representation (e.g., groupware as unframed PAIS). Customer RelationshipManagement (CRM) systems fall behind in customer data integration and analysis for customer journey support, and business Intelligence (BI) focuses too much on structured data. In contrast, a DTO is highly information-based, real-time enabled and visualization-oriented and thus better fits the requirements. However, organizations as complex socio-technical systems with open boundaries are challenging for digital twins. We have chosen a process-oriented representation for the virtual part of the DTO based on internal and external data. The increased availability of unstructured data, for example, from process contexts, supports process redesign during execution: this results in more process agility while maintaining a comprehensible process framing. An Insight Engine augmented with artificial intelligence processes the data. In a case study we present a DTO prototype for the service sector. More precisely, the DTO supports a marketing campaign from design to service execution associated to the respective customer journey, representing business process and customer journey in a joint representation.

关键词： Digital Twin of an Organization Insight Engine Real-time Customer Journey Representation Process-Aware information Systems Prototype

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Discovery Rules for Depicting Tacit Knowledge Usage and Management in Fractal Enterprise Models 23rd

Discovery Rules for Depicting Tacit Knowledge Usage and Mana...

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23rd International Conference on Perspectives in business Informatics Research (BIR)

作者： Bider, Ilia Perjons, Erik Stockholm Univ Borgarfjordsgatan 12 S-16455 Stockholm Sweden Univ Tartu Ulikooli 18 EE-50090 Tartu Estonia

ISBN: (纸本)9783031713323;9783031713330

The paper introduces rules to help identify and depict in a model enterprise activities that engage tacit knowledge. This is done using a specific enterprise modeling technique called Fractal Enterprise Model (FEM). However, the result can be of interest to researchers and practitioners using other modeling techniques. Though representing tacit knowledge is more or less mandatory for research and practice of Knowledge Management (KM), it is very seldom depicted explicitly in enterprise models of any kind. The type of rules presented in this paper follows our suggestion to consider the so-called discovery power of enterprise modeling languages alongside its expressive power.

关键词： tacit knowledge discovery power enterprise model knowledge management Fractal Enterprise Model FEM

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Experimentation in Early-Stage Video Game Startups: Practices and Challenges 14th

Experimentation in Early-Stage Video Game Startups: Practice...

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14th International Conference on Software business (ICSOB)

作者： Edison, Henry Melegati, Jorge Bjarnason, Elizabeth Blekinge Inst Technol Karlskrona Sweden Free Univ Bozen Bolzano Bolzano Italy Lund Univ Lund Sweden

ISBN: (纸本)9783031532269;9783031532276

Experimentation has been considered critical for successful software product and business development, including in video game startups. Video game startups need "wow" qualities that distinguish them from the competition. Thus, they need to continuously experiment to find these qualities before running out of time and resources. In this study, we aimed to explore how these companies perform experimentation. We interviewed four co-founders of video game startups. Our findings identify six practices, or scenarios, through which video game startups conduct experiments and challenges associated with these. The initial results could inform these startups about the possibilities and challenges and guide future research.

关键词： experimentation video game startups challenges gaming startups

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Consumers' Intention to Purchase Through the O2O Catering Platform: A Study Based on a Stimulus-Organism-Response (SOR) Model 23rd

Consumers' Intention to Purchase Through the O2O Catering Pl...

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23rd Wuhan International Conference on E-business (WHICEB)

作者： Liu, Yun Liao, Tian Chen, Jiawen Ye, Changlin Xiamen Univ Technol Sch Econ & Management Xiamen 361024 Peoples R China

ISBN: (纸本)9783031602634;9783031602641

With the rapid development of information technology, it is now fast and convenient for consumers to get food service through the O2O catering platform. Based on stimulus-organism-response (SOR) theory, this study examines how external stimulus variables (the platform's recommendation mechanism and preferential policies, online evaluation, platform stores' monthly sales volumes, the platform's supervision mechanism, and contactless delivery) all affect consumers' intention to purchase through the O2O catering platform under the inner organism intermediary variables (perceived value and perceived risk). In this study, 424 sample questionnaires were collected and the data were analyzed by structural equation model. The results show that the platform's recommendation mechanism and preferential policies, the platform stores' monthly sales volumes, and the platform's supervision mechanism all positively affect consumers' perceived value, which in turn positively affects consumers' purchase intentions. Conversely, online evaluation, the platform stores' monthly sales volumes, the platform's supervision mechanism, and contactless delivery all negatively affect consumers' perceived risk. In addition, perceived risk negatively affects consumers' purchase intention. The findings have implications for the O2O catering platform to develop a suitable marketing strategy.

关键词： SOR Model O2O Catering Platform Purchase Intention Perceived Value Perceived Risk

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A Study on the Impact of the Level of Participation in Enterprise Modeling 16th

A Study on the Impact of the Level of Participation in Enter...

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16th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM) - Enterprise Modeling in the Circular Economy

作者： Gutschmidt, Anne Verbruggen, Charlotte Snoeck, Monique Univ Rostock Albert Einstein Str 22 D-18059 Rostock Germany Katholieke Univ Leuven Naamsestr 69 B-3000 Leuven Belgium

ISBN: (纸本)9783031485824;9783031485831

Participatory enterprise modeling (PEM) is presumed to have a positive impact on commitment, ownership feelings and further appraisals by domain experts with respect to the model. Whether PEM actually produces the desired effects, however, has been little studied. In this paper we report on an investigation of the effects of three different participatory settings: an overall model was created 1) from four individual interviews, 2) from four individual models, or 3) in a joint meeting of domain and modeling experts. The results show that the non-participatory interview setting led to less favorable appraisals, e.g., the level of participation was perceived as lower and the contribution of the modeling experts was perceived as higher. Our findings should help practitioners in weighing possible benefits of participatory enterprise modeling against the organizational and monetary effort it involves.

关键词： Participatory Enterprise Modeling Experiment Participation Conceptual Modeling

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Timed Alignments with Mixed Moves

Timed Alignments with Mixed Moves

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21st International Conference on business Process Management (BPM)

作者： Rino, Neha Chatain, Thomas Univ Paris Saclay CNRS ENS Paris Saclay IRIF Gif Sur Yvette France Univ Paris Saclay CNRS ENS Paris Saclay LMFInria Gif Sur Yvette France

ISBN: (纸本)9783031509735;9783031509742

We study conformance checking for timed models, that is, process models that consider both the sequence of events that occur, as well as the timestamps at which each event is recorded. Time-aware process mining is a growing subfield of research, and as tools that seek to discover timing-related properties in processes develop, so does the need for conformance-checking techniques that can tackle time constraints and provide insightful quality measures for time-aware process models. One of the most useful conformance artefacts is the alignment, that is, finding the minimal changes necessary to correct a new observation to conform to a process model. In this paper, we solve the timed alignment problem where the metrics used to compare timed processes allow weighted mixed moves, i.e. an error on the timestamp of an event may or may not propagate to its successors, and we provide linear time algorithms for a large class of such weighted mixed distances, both for distance computation and alignment on models with sequential causal processes.

关键词： Conformance checking Alignments Timestamps Time Petri nets

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