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Research on Digital Maturity Evaluation Model of Public Hospitals 1

引用

23rd Wuhan International Conference on E-business (WHICEB)

作者： Yu, Benhai Wang, Zishan Shanghai Univ Appl Sci Sch Econ & Management Shanghai 200235 Peoples R China

ISBN: (数字)9783031602603

ISBN: (纸本)9783031602597;9783031602603

Building an evaluation model of digital maturity in public hospitals, combining the data management maturity model with the digital maturity model, evaluating the research progress of digital transformation in public hospitals, and interpreting the meaning of digital maturity are all based on the systematic review of the body of literature that has already been published. The model will then be put into practice. It is discovered that public hospitals are still developing digital transformation, and there are gaps in the implementation of digital technology, data quality, and human resources. The well-established approach for evaluating digital maturity offers tools for assessments as well as insightful analysis and recommendations for the digital transformation of public hospitals.

关键词： Public Hospitals Digital Transformation Digital Maturity Evaluation Model

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The Impact of Empowering Leadership on Employees' Deviant Innovation Behavior from the Perspective of Planned Behavior 1

引用

23rd Wuhan International Conference on E-business (WHICEB)

作者： Gu, Yinyu Diao, Fengqin Cao, Xianqiu China Univ Geosci Wuhan Sch Econ & Management Wuhan Hubei Peoples R China

ISBN: (数字)9783031602603

ISBN: (纸本)9783031602597;9783031602603

Based on the Theory of Planned Behavior, this study constructed a multiple mediation model of empowering leadership affecting employees' deviant innovation behavior. The analysis results show that the higher the level of empowering leadership, the more likely employees are to have deviant innovation behavior. Psychological security, organizational innovation climate and creative self-efficacy play a significant mediating role in the process of empowering leadership to stimulate employees' deviant innovation behavior. The results of this study provide new theoretical support for the subsequent research on deviant innovation behavior, and provide decision-making basis for enterprise managers to promote employees' deviant innovation behavior and improve enterprise innovation performance.

关键词： Empowering Leadership Psychological Security Organizational Innovation Climate Creative Self-efficacy Deviant Innovation

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Integrating Social Media and business Process Management: Exploring the Role of AI Agents and the Benefits for Agility

Integrating Social Media and Business Process Management: Ex...

引用

21st International Conference on business Process Management (BPM)

作者： Eidgahi, Mehran Majidian Barthe-Delanoee, Anne-Marie Bork, Dominik Araghi, Sina Namaki Mace-Ramete, Guillaume Benaben, Frederick Univ Toulouse Mines Albi Ctr Genie Ind Campus JarlardRoute Teillet F-81000 Albi France TU Wien Vienna Austria ITEROP 1 Bis Rue Antoine Lavoisier F-31770 Colomiers France Univ Toulouse Lab Genie Prod Ecole Natl Ingn Tarbes LGP INP ENIT F-65016 Tarbes France

ISBN: (纸本)9783031509735;9783031509742

business Process Management (BPM) faces increasing societal and business challenges. Societal issues include effectively managing unexpected changes and ensuring employee engagement during process modifications. The former category involves the limitations of technology when introducing process changes while Agile BPM and Social BPM concepts have been explored in previous studies to tackle the latter. These investigations have resulted in the development of a Social-Media (SM) based BPM platform and an agility framework. The SM platform draws inspiration from popular social media platforms such as Twitter and Instagram. Its primary objective is to merge the design-time and runtime phases of the business process (BP) lifecycle as well as to actively engage stakeholders in the dynamic design and implementation of BPs. By simplifying the response to potential changes and maintaining stake-holder involvement throughout the process, the platform addresses the aforementioned challenges. This article establishes a correlation between SM platform concepts and BPM concepts, emphasizing how they facilitate the concurrent design and execution of BPs. Furthermore, the article demonstrates the application of the SM platform in implementing the agility framework through a use case analysis involving a scientific paper submission process. To overcome the current emphasis on stakeholder involvement and human capabilities in applying the platform, we finally explore the possibilities of employing AI agents as automated assistants.

关键词： business Process Management Agile BPM Social BPM Agility AI agent

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Requirements Tool Practices that Drive business Agility 14th

Requirements Tool Practices that Drive Business Agility

引用

14th International Conference on Software business (ICSOB)

作者： Birk, Andreas Software Proc Management Usedomstr 15 D-70439 Stuttgart Germany

ISBN: (纸本)9783031532269;9783031532276

CONTEXT: Successful agile teams advance their work practices continuously. The continuous improvement of effective tool-based requirements practices is an important foundation of business agility. However, requirements tool practices are still widely rooted in plan-based approaches. They are not yet suited well for agile teams or agile businesses. OBJECTIVE: Report and make available an approach for continuous improvement of requirements practices so that tool-based requirements management can drive business agility. METHOD: Industry experience report based on a series of cases from different sources, including ones with involvement of the author. RESULTS: Processes and work practices for evolutionarily introducing and adapting requirements tools and tool-based requirements practices, in a way that supports business agility. CONCLUSION: The presented practices can guide organizations towards establishing effective, tool-based requirements practices that support business agility. A foundation is laid for further systematic investigation and development of the approach.

关键词： Product Management Software Requirements Requirements Tools business Agility

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Discovery Rules for Depicting Tacit Knowledge Usage and Management in Fractal Enterprise Models 23rd

Discovery Rules for Depicting Tacit Knowledge Usage and Mana...

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23rd International Conference on Perspectives in business Informatics Research (BIR)

作者： Bider, Ilia Perjons, Erik Stockholm Univ Borgarfjordsgatan 12 S-16455 Stockholm Sweden Univ Tartu Ulikooli 18 EE-50090 Tartu Estonia

ISBN: (纸本)9783031713323;9783031713330

The paper introduces rules to help identify and depict in a model enterprise activities that engage tacit knowledge. This is done using a specific enterprise modeling technique called Fractal Enterprise Model (FEM). However, the result can be of interest to researchers and practitioners using other modeling techniques. Though representing tacit knowledge is more or less mandatory for research and practice of Knowledge Management (KM), it is very seldom depicted explicitly in enterprise models of any kind. The type of rules presented in this paper follows our suggestion to consider the so-called discovery power of enterprise modeling languages alongside its expressive power.

关键词： tacit knowledge discovery power enterprise model knowledge management Fractal Enterprise Model FEM

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Signaling Theory Application in Online Healthcare Community: A Systematic Review 23rd

Signaling Theory Application in Online Healthcare Community:...

引用

23rd Wuhan International Conference on E-business (WHICEB)

作者： Guo, Shanshan Yang, Lizhen Dang, Yuanyuan Shanghai Int Studies Univ Shanghai Peoples R China South China Univ Technol Guangzhou Peoples R China

ISBN: (纸本)9783031603266;9783031603242

In the context of online healthcare community, signaling theory has been widely applied in literature to overcome information asymmetry and reduce uncertainty. Especially in evaluating various information signals, the aim is to convey the quality of healthcare service and influence patient's decision-making. However, the existing literature on signals in online healthcare communities is facing certain challenges. The range of various studies involves the interaction between different signals and patient's decision-making. The classification of these signals is arbitrary, fragmented, and has not formed a common concept. This situationmay affect the further development of the field. In order to establish a common foundation for scholars, we conducted a systematic literature review and summarized 63 articles in online healthcare signaling, providing a more comprehensive framework. This helps to establish an evidence-based knowledge system on the impact of online healthcare signals on patient's decision-making. This framework also clarifies signal construct, exploring its boundary, signals relationship, and mechanism. Finally, we identify gaps in existing literature and provide valuable suggestions for future research direction.

关键词： Literature Review Online healthcare community Signals Signaling Theory

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Timed Alignments with Mixed Moves

Timed Alignments with Mixed Moves

引用

21st International Conference on business Process Management (BPM)

作者： Rino, Neha Chatain, Thomas Univ Paris Saclay CNRS ENS Paris Saclay IRIF Gif Sur Yvette France Univ Paris Saclay CNRS ENS Paris Saclay LMFInria Gif Sur Yvette France

ISBN: (纸本)9783031509735;9783031509742

We study conformance checking for timed models, that is, process models that consider both the sequence of events that occur, as well as the timestamps at which each event is recorded. Time-aware process mining is a growing subfield of research, and as tools that seek to discover timing-related properties in processes develop, so does the need for conformance-checking techniques that can tackle time constraints and provide insightful quality measures for time-aware process models. One of the most useful conformance artefacts is the alignment, that is, finding the minimal changes necessary to correct a new observation to conform to a process model. In this paper, we solve the timed alignment problem where the metrics used to compare timed processes allow weighted mixed moves, i.e. an error on the timestamp of an event may or may not propagate to its successors, and we provide linear time algorithms for a large class of such weighted mixed distances, both for distance computation and alignment on models with sequential causal processes.

关键词： Conformance checking Alignments Timestamps Time Petri nets

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Research Streams of Barriers to Digital Transformation: Mapping Current State and Future Directions 14th

Research Streams of Barriers to Digital Transformation: Mapp...

引用

14th International Conference on Software business (ICSOB)

作者： Brink, Henning Paul, Fynn-Hendrik Packmohr, Sven Osnabruck Univ BOW Osnabruck Germany Malmo Univ DVMT Malmo Sweden

ISBN: (纸本)9783031532269;9783031532276

Digital Transformation (DT) strives to alter an entity by substantially changing its characteristics facilitated by integrating digital technologies. Albeit numerous barriers hinder the realization of its potential. Barriers are subject to scientific research. Generally, scientific works result in research streams. The existing literature already examines the DT streams. Although these works make an essential contribution, they cannot sufficiently explore the field of barriers. Keeping track of the concepts and themes in a growing research field is challenging. Therefore, the aims of this mapping study are (1) to show which domain-specific research streams are explicitly dealing with the DT barriers, (2) to highlight which topics research currently addresses, and (3) which topics should be investigated in the future. Combining elements of a bibliometric analysis with a systematic literature review, we mapped nine different streams based on 203 publications. The results indicate that much research focuses on industrial companies or sectors but needs an overarching perspective. Also, many studies are only concerned with identifying the barriers, while systematic approaches to overcoming them still need to be developed.

关键词： Digital Transformation Barriers Research Streams Mapping Study Literature Review

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A Study on the Impact of the Level of Participation in Enterprise Modeling 16th

A Study on the Impact of the Level of Participation in Enter...

引用

16th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling (PoEM) - Enterprise Modeling in the Circular Economy

作者： Gutschmidt, Anne Verbruggen, Charlotte Snoeck, Monique Univ Rostock Albert Einstein Str 22 D-18059 Rostock Germany Katholieke Univ Leuven Naamsestr 69 B-3000 Leuven Belgium

ISBN: (纸本)9783031485824;9783031485831

Participatory enterprise modeling (PEM) is presumed to have a positive impact on commitment, ownership feelings and further appraisals by domain experts with respect to the model. Whether PEM actually produces the desired effects, however, has been little studied. In this paper we report on an investigation of the effects of three different participatory settings: an overall model was created 1) from four individual interviews, 2) from four individual models, or 3) in a joint meeting of domain and modeling experts. The results show that the non-participatory interview setting led to less favorable appraisals, e.g., the level of participation was perceived as lower and the contribution of the modeling experts was perceived as higher. Our findings should help practitioners in weighing possible benefits of participatory enterprise modeling against the organizational and monetary effort it involves.

关键词： Participatory Enterprise Modeling Experiment Participation Conceptual Modeling

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Consumers' Intention to Purchase Through the O2O Catering Platform: A Study Based on a Stimulus-Organism-Response (SOR) Model 23rd

Consumers' Intention to Purchase Through the O2O Catering Pl...

引用

23rd Wuhan International Conference on E-business (WHICEB)

作者： Liu, Yun Liao, Tian Chen, Jiawen Ye, Changlin Xiamen Univ Technol Sch Econ & Management Xiamen 361024 Peoples R China

ISBN: (纸本)9783031602634;9783031602641

With the rapid development of information technology, it is now fast and convenient for consumers to get food service through the O2O catering platform. Based on stimulus-organism-response (SOR) theory, this study examines how external stimulus variables (the platform's recommendation mechanism and preferential policies, online evaluation, platform stores' monthly sales volumes, the platform's supervision mechanism, and contactless delivery) all affect consumers' intention to purchase through the O2O catering platform under the inner organism intermediary variables (perceived value and perceived risk). In this study, 424 sample questionnaires were collected and the data were analyzed by structural equation model. The results show that the platform's recommendation mechanism and preferential policies, the platform stores' monthly sales volumes, and the platform's supervision mechanism all positively affect consumers' perceived value, which in turn positively affects consumers' purchase intentions. Conversely, online evaluation, the platform stores' monthly sales volumes, the platform's supervision mechanism, and contactless delivery all negatively affect consumers' perceived risk. In addition, perceived risk negatively affects consumers' purchase intention. The findings have implications for the O2O catering platform to develop a suitable marketing strategy.

关键词： SOR Model O2O Catering Platform Purchase Intention Perceived Value Perceived Risk

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