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检索条件"丛书名=Synthesis Lectures on Human-Centered Informatics"

共 92 条记录，以下是1-10 订阅

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Statistics for HCI: Making Sense of Quantitative Data

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丛书名： synthesis lectures on human-centered informatics,

2020年

作者： Alan Dix

ISBN: (数字)9781681737447

ISBN: (纸本)9781681737430;9781681737454

Many people find statistics confusing, and perhaps even more confusing given recent publicity about problems with traditional p-values and alternative statistical techniques including confidence intervals and Bayesian statistics. This book aims to help readers navigate this morass: to understand the debates, to be able to read and assess other people"s statistical reports, and make appropriate choices when designing and analysing their own experiments, empirical studies, and other forms of quantitative data gathering.

关键词： information science \u0026 technology\/computer science\/information science \u0026 technology\/databases

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HCI Design Knowledge: Critique, Challenge, and a Way Forward

HCI Design Knowledge: Critique, Challenge, and a Way Forward

引用

丛书名： synthesis lectures on human-centered informatics

2022年

作者： John Long Steve Cummaford Adam Stork

ISBN: (数字)9781636393360

ISBN: (纸本)9781636393353;9781636393377

This is the first of two books concerned with engineering design principles for human-Computer Interaction-Engineering Design Principles (HCI-EDPs). The book presents the background for the companion volume. The background is divided into three parts and comprises—"HCI for EDPs," "HCI Design Knowledge for EDPs," and "HCI-EDPs—A Way Forward for HCI Design Knowledge." The companion volume reports in full the acquisition of initial HCI-EDPs in the domains of domestic energy planning and control and business-to-consumer electronic commerce (Long, Cummaford, and Stork, 2022, in press).The background includes the disciplinary basis for HCI-EDPs, a critique of, and the challenge for, HCI design knowledge in general. The latter is categorised into three types for the purposes in hand. These are craft artefacts and design practice experience, models and methods, and principles, rules, and heuristics. HCI-EDPs attempt to meet the challenge for HCI design knowledge by increasing the reliability of its fitness-for-purpose to support HCI design practice. The book proposes "instance-first/class-first" approaches to the acquisition of HCI-EDPs. The approaches are instantiated in two case studies, summarised here and reported in full in the companion *** book is for undergraduate students trying to understand the different kinds of HCI design knowledge, their varied and associated claims, and their potential for application to design practice now and in the future. The book also provides grounding for young researchers seeking to develop further HCI-EDPs in their own work.

关键词： Bisac category: computers human computer interaction (hci) computers information technology technology \u0026 engineering systems engineering

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Toward Engineering Design Principles for HCI

Toward Engineering Design Principles for HCI

引用

丛书名： synthesis lectures on human-centered informatics

2022年

作者： John Long Steve Cummaford Adam Stork

ISBN: (数字)9781636393513

ISBN: (纸本)9781636393506;9781636393520

This is the second of two books by the authors about engineering design principles for human-computer interaction (HCI-EDPs). The books report research that takes an HCI engineering discipline approach to acquiring initial such principles. Together, they identify best-practice HCI design knowledge for acquiring HCI-EDPs. This book specifically reports two case studies of the acquisition of initial such principles in the domains of domestic energy planning and control and business-to-consumer electronic commerce. The book begins by summarising the earlier volume, sufficient for readers to understand the case studies reported in full *** themes, concepts, and ideas developed in both books concern HCI design knowledge, a critique thereof, and the related challenge. The latter is expressed as the need for HCI design knowledge to increase its fitness-for-purpose to support HCI design practice more effectively. HCI-EDPs are proposed here as one response to that challenge, and the book presents case studies of the acquisition of initial HCI-EDPs, including an introduction; two development cycles; and presentation and assessment for each. Carry forward of the HCI-EDP progress is also *** book adopts a discipline approach framework for HCI and an HCI engineering discipline framework for HCI-EDPs. These approaches afford design knowledge that supports “specify then implement” design practices. Acquisition of the initial EDPs apply current best-practice design knowledge in the form of “specify, implement, test, and iterate” design practices. This can be used similarly to acquire new HCI-EDPs. Strategies for developing HCI-EDPs are proposed together with conceptions of human-computer systems, required for conceptualisation and operationalisation of their associated design problems and design *** book is primarily for postgraduate students and young researchers wishing to develop further the idea of HCI-EDPs and other more reliable HCI design knowledge

关键词： Bisac category: computers human computer interaction (hci) computers information technology technology \u0026 engineering systems engineering

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The Trouble With Sharing

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丛书名： synthesis lectures on human-centered informatics

2021年

作者： Airi Lampinen

ISBN: (数字)9781636392080

ISBN: (纸本)9781636392073;9781636392097

Peer-to-peer exchange is a type of sharing that involves the transfer of valued resources, such as goods and services, among members of a local community and/or between parties who have not met before the exchange encounter. It involves online systems that allow strangers to exchange in ways that were previously confined to the realm of kinship and friendship. Through the examples in this book, we encounter attempts to foster the sharing of goods and services in local communities and consider the intricacies of sharing homes temporarily with strangers (also referred to as hospitality exchange or network hospitality). Some of the exchange arrangements discussed involve money while others explicitly ban participants from using it. All rely on digital technologies, but the trickiest challenges have more to do with social interaction than technical features. This book explores what makes peer-to-peer exchange challenging, with an emphasis on reciprocity, closeness, and participation: How should we reciprocate? How might we manage interactions with those we encounter to attain some closeness but not too much? What keeps people from getting involved or draws them into exchange activities that they would rather avoid? This book adds to the growing body of research on exchange platforms and the sharing economy. It provides empirical examples and conceptual grounding for thinking about interpersonal challenges in peer-to-peer exchange and the efforts that are required for exchange arrangements to flourish. It offers inspiration for how we might think and design differently to better understand and support the efforts of those involved in peer-to-peer exchange. While the issues cannot be simply “solved” by technology, it matters which digital tools an exchange arrangement relies on, and even seemingly small design decisions can have a significant impact on what it is like to participate in exchange processes. The technologies that support exchange arrangements—often platforms

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Organizational Implementation: The Design in Use of Information Systems

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丛书名： synthesis lectures on human-centered informatics,

2021年

作者： Morten Hertzum

ISBN: (数字)9781636390994

ISBN: (纸本)9781636390987;9781636391007

Information systems are part and parcel of organizations. Yet, organizations often struggle to realize the benefits that motivate their introduction of these systems. To derive benefit from a new information system, it must be integrated into the structures and processes of the organization. That is, the system must be organizationally implemented. This book is about organizational implementation, which requires thorough preparations but also continues long after the system has gone live: (1) During the preparations, the implementation is planned. This phase includes specifying the effects pursued with the system, adapting the system and organization to each other, and obtaining buy-in for the planned change. (2) At go-live, the system is put to operational use and the associated organizational changes take effect. This phase is about insisting on the planned change even though go-live is normally hectic and accompanied by a productivity dip. (3) During continued use after go-live, implementation continues as design in use. This phase is long and improvisational. It includes following up on effects realization, but it is just as much about embracing the opportunities that emerge from using the system. Apart from covering the three phases of organizational implementation, the book inserts implementation in an organizational-change context and discusses barriers to implementation as well as boosters of implementation. The book concludes with an outlook to larger-scale issues beyond the implementation of one system in one organization and with an overview of the competences needed in the implementation team, which runs the organizational implementation.

关键词： bisac category: computers \/ human\/computer interaction (hci) \/ computers \/ information technology \/ technology \u0026 engineering \/ systems engineering

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Data-Driven Personas

引用

丛书名： synthesis lectures on human-centered informatics,

2021年

作者： Bernard J. Jansen Joni Salminen Soon-gyo Jung Kathleen Guan

ISBN: (数字)9781636390697

ISBN: (纸本)9781636390680;9781636390703

Data-driven personas are a significant advancement in the fields of human-centered informatics and human-computer interaction. Data-driven personas enhance user understanding by combining the empathy inherent with personas with the rationality inherent in analytics using computational methods. Via the employment of these computational methods, the data-driven persona method permits the use of large-scale user data, which is a novel advancement in persona creation. A common approach for increasing stakeholder engagement about audiences, customers, or users, persona creation remained relatively unchanged for several decades. However, the availability of digital user data, data science algorithms, and easy access to analytics platforms provide avenues and opportunities to enhance personas from often sketchy representations of user segments to precise, actionable, interactive decision-making tools—data-driven personas! Using the data-driven approach, the persona profile can serve as an interface to a fully functional analytics system that can present user representation at various levels of information granularity for more task-aligned user insights. We trace the techniques that have enabled the development of data-driven personas and then conceptually frame how one can leverage data-driven personas as tools for both empathizing with and understanding of users. Presenting a conceptual framework consisting of (a) persona benefits, (b) analytics benefits, and (c) decision-making outcomes, we illustrate applying this framework via practical use cases in areas of system design, digital marketing, and content creation to demonstrate the application of data-driven personas in practical applied situations. We then present an overview of a fully functional data-driven persona system as an example of multi-level information aggregation needed for decision making about users. We demonstrate that data-driven personas systems can provide critical, empathetic, and user understanding

关键词： information science \u0026 technology\/computer science\/information science \u0026 technology\/databases\/information science \u0026 technology\/computer networking \u0026 communications

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Interface for an App: The design rationale leading to an app that allows someone with Type 1 diabetes to self-manage their condition

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丛书名： synthesis lectures on human-centered informatics

2021年

作者： Bob Spence

ISBN: (数字)9781636391564

ISBN: (纸本)9781636391557;9781636391571

This book is an account of how I addressed the need for a smartphone app that would allow someone with Type 1 diabetes to self-manage their condition. Its presentation highlights the major features of the app’s interface design. They include the selection of metaphors appropriate to a user’s need to form a mental model of the app; the importance of visible context; the benefits of consistency; and considerations of a user’s cognitive and perceptual abilities. The latter is a key feature of the book. But the book is also about the design process, and especially about the valuable contributions made by the many focus group meetings in which design ideas were first presented to people with Type 1 diabetes. Their critique, and sometimes their rejection, of interface ideas were crucial to the development of the app. I hope this book will prove useful for teaching and design guidance.

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Participatory Design

Participatory Design

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丛书名： synthesis lectures on human-centered informatics

2021年

作者： Susanne Bødker Christian Dindler Ole S. Iversen Rachel C. Smith

ISBN: (数字)9781636392691

ISBN: (纸本)9781636392707;9781636392684

This book introduces Participatory Design to researchers and students in human–Computer Interaction (HCI). Grounded in four strong commitments, the book discusses why and how Participatory Design is important today. The book aims to provide readers with a practical resource, introducing them to the central practices of Participatory Design research as well as to key references. This is done from the perspective of Scandinavian Participatory Design. The book is meant for students, researchers, and practitioners who are interested in Participatory Design for research studies, assignments in HCI classes, or as part of an industry project. It is structured around 11 questions arranged in 3 main parts that provide the knowledge needed to get started with practicing Participatory Design. Each chapter responds to a question about defining, conducting, or the results of carrying out Participatory Design. The authors share their extensive experience of Participatory Design processes and thinking by combining historical accounts, cases, how-to process descriptions, and reading lists to guide further readings so as to grasp the many nuances of Participatory Design as it is practiced across sectors, countries, and industries.

关键词： Information science \u0026 technology computer science

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Disability Interactions: Creating Inclusive Innovations

Disability Interactions: Creating Inclusive Innovations

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丛书名： synthesis lectures on human-centered informatics

2021年

作者： Catherine Holloway Giulia Barbareschi

ISBN: (数字)9781636392844

ISBN: (纸本)9781636392837;9781636392851

Disability interactions (DIX) is a new approach to combining cross-disciplinary methods and theories from human Computer Interaction (HCI), disability studies, assistive technology, and social development to co-create new technologies, experiences, and ways of working with disabled people. DIX focuses on the interactions people have with their technologies and the interactions which result because of technology use. A central theme of the approach is to tackle complex issues where disability problems are part of a system that does not have a simple solution. Therefore, DIX pushes researchers and practitioners to take a challenge-based approach, which enables both applied and basic research to happen alongside one another. DIX complements other frameworks and approaches that have been developed within HCI research and beyond. Traditional accessibility approaches are likely to focus on specific aspects of technology design and use without considering how features of large-scale assistive technology systems might influence the experiences of people with disabilities. DIX aims to embrace complexity from the start, to better translate the work of accessibility and assistive technology research into the real world. DIX also has a stronger focus on user-centered and participatory approaches across the whole value chain of technology, ensuring we design with the full system of technology in mind (from conceptualization and development to large-scale distribution and access). DIX also helps to acknowledge that solutions and approaches are often non-binary and that technologies and interactions that deliver value to disabled people in one situation can become a hindrance in a different context. Therefore, it offers a more nuanced guide to designing within the disability space, which expands the more traditional problem-solving approaches to designing for accessibility. This book explores why such a novel approach is needed and gives case studies of applications highlighting h

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Usability Testing: A Practitioner's Guide to Evaluating the User Experience

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丛书名： synthesis lectures on human-centered informatics,

2020年

作者： Morten Hertzum

ISBN: (数字)9781681737829

ISBN: (纸本)9781681737812;9781681737836

It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.

关键词： bisac category: computers \/ human\/computer interaction (hci) \/ computers \/ computer science \/ computers \/ social aspects

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