Regardless of the job market situation, there is always a certain level of voluntary employee withdrawal - lateness, absence, avoidance of work, undue socializing - that affects the well being of the organization. Thi...
详细信息
ISBN:
(数字)9781461505990
ISBN:
(纸本)9780306472480;9781461351511
Regardless of the job market situation, there is always a certain level of voluntary employee withdrawal - lateness, absence, avoidance of work, undue socializing - that affects the well being of the organization. This volume explores the various manifestations of employee withdrawal, how they may be assessed, and identifies relevant antecedents and moderators, attitudinal as well as behavioral. The authors have focused on issues such as national culture and perceptions of absence legitimacy, components of voluntary employee turnover, the role of performance management process in employee withdrawal behavior, and current controversies concerning the withdrawal phenomenon. In addition, some creative perspectives on changing information technology, the taxonomy of lateness behavior, and the association between smoking and absenteeism are offered.
丛书名：
Critical Political theory and Radical practice
1000年
This work positions Arendt as a political writer attempting to find a way in which humanity, poised between the Holocaust and the atom bomb, might reclaim its position as the creators of a world fit for human habitation.
ISBN:
(数字)9781137382245
ISBN:
(纸本)9781137392954;9781349483471
This work positions Arendt as a political writer attempting to find a way in which humanity, poised between the Holocaust and the atom bomb, might reclaim its position as the creators of a world fit for human habitation.
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government...
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ISBN:
(数字)9783319678887
ISBN:
(纸本)9783319678870;9783319885032
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the errorrates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals.
丛书名：
Interreligious Studies in theory and practice
1000年
This invaluable volume gathers together the cumulative insight of more than fifty years of Leonard Swidler's work on dialogue. The founder and president of the Dialogue Institute, Swidler offers through experience...
详细信息
ISBN:
(数字)9781137470690
ISBN:
(纸本)9781137471192
This invaluable volume gathers together the cumulative insight of more than fifty years of Leonard Swidler's work on dialogue. The founder and president of the Dialogue Institute, Swidler offers through experience and research his theory and tools of interreligious, intercultural, and international dialogue.
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