Business process model collaborative updating

作     者：Castela, Nuno Dias, Paulo Zacarias, Marielba Tribolet, José 

作者机构：Escola Superior de Tecnologia do Instituto Politécnico de Castelo Branco Av. Do Empresário Castelo Branco6000-767 Portugal Center for Organizational Design and Engineering INESC INOVAçãO Rua Alves Redol no 9 Lisboa1000-029 Portugal Research Center for Spatial and Organizational Dynamics University of Algarve Campus de Gambelas Faro8005-139 Portugal Dep. of Computer Science and Engineering IST University of Lisbon Campus Alameda Av. Rovisco Pais 1 Lisbon1049-001 Portugal 

出 版 物：《RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao》 (Rev. Iberica Sist. Tecnol. Inf.)

年 卷 期：2013年第12期

页      面：33-47页

核心收录：

主　　题：Systems engineering 

摘      要：Business process modeling helps improving organizational selfawareness by sharing organizational knowledge. It is acknowledged that the maintenance of the models is a difficult task and that in most of the time companies build models to use in specific projects occurring at a given time, what have prevented its transformation into a repository of organizational knowledge to support the daily activities of organizations. The present work defines an as-is model continuous updating method that uses the annotation mechanism to create interaction contexts and to enable business actors to make explicit and communicate their knowledge about processes and their own work, and also to discuss the existing process representations. A prototype tool has been developed and was used in several case studies. This approach has demonstrated that organizational actors, since provided with a method and supporting tool, can act as active updaters of the process model by comparing modeled with actually executed activities.