新质生产力背景下智慧养老服务模式创新研究

作     者：郭晨楠 

作者机构：上海工程技术大学管理学院上海 

出 版 物：《电子商务评论》 (E-Commerce Letters)

年 卷 期：2025年第14卷第1期

页      面：2218-2227页

学科分类：0202[经济学-应用经济学] 02[经济学] 020205[经济学-产业经济学] 

主　　题：新质生产力 智慧养老 智慧养老服务模式 

摘      要：本文围绕新质生产力与智慧养老展开深入探讨。首先阐述了新质生产力的概念,强调其以科技创新为引领,推动企业数字化、智能化转型,实现高质量发展,对新时代解放和发展生产力至关重要。接着对智慧养老进行了详细论述,指出其以智能产品和信息平台为载体,融合多种先进技术,旨在满足老年人需求,提高生活质量和水平。在智慧养老服务模式现状分析中,介绍了当前我国四种智慧养老形式存在的一系列问题,包括技术可靠性、适老化不足、医疗资源分配不均、信息安全风险、缺乏标准规范、转型困难、覆盖面差异等。还通过对杭州和日本的智慧养老项目案例分析,总结了成功案例的共同特点和启示,这对智慧养老服务模式的创新方向起到了借鉴作用。对于智慧养老服务模式创新面临技术普及与应用难题、资金投入与运营成本问题、老年人对新技术接受程度低等挑战,文中提出了加强技术普及与创新能力建设、拓宽融资渠道降低运营成本、提升老年人对新技术的认知与接受度等应对策略。总之,本文为推动智慧养老服务模式的创新与发展提供了有益的参考和建议。This paper focuses on the new quality productivity and smart pension to carry out in-depth discussion. First of all, the concept of new quality productivity is expounded, emphasizing that it takes scientific and technological innovation as the lead, promotes the digital and intelligent transformation of enterprises, and achieves high-quality development, which is crucial for the liberation and development of productivity in the new era. Then, it discusses the smart elderly care in detail, pointing out that it takes intelligent products and information platform as the carrier, integrates a variety of advanced technologies, and aims to meet the needs of the elderly and improve the quality and level of life. In the analysis of the status quo of the smart elderly care service mode, the paper introduces a series of problems existing in the four types of smart elderly care in China, including technical reliability, insufficient aging, uneven distribution of medical resources, information security risks, lack of standards, transformation difficulties, and coverage differences. Through the case analysis of the smart pension project in Hangzhou and Japan, the common characteristics and enlightenment of the successful cases are summarized, which plays a reference role in the innovation direction of the smart pension service model. For the challenges faced by the innovation of smart elderly care service mode, such as technology popularization and application problems, capital investment and operating costs, and the low acceptance of new technologies