People-Oriented Enterprise Information Systems

作     者：Bruno, Giorgio 

作者机构：Politecn Torino Software Engn & Objectoriented Programming Turin Italy 

出 版 物：《INTERNATIONAL JOURNAL OF ENTERPRISE INFORMATION SYSTEMS》 (国际企业信息系统杂志)

年 卷 期：2009年第5卷第4期

页      面：17-33页

核心收录：

学科分类：08[工学] 0812[工学-计算机科学与技术（可授工学、理学学位）] 

主　　题：Business Process Conversation Interaction Interaction Net Language/Action Perspective Orchestration Petri Net Sequence Diagram User Task 

摘      要：Current notations and languages do not emphasize the participation of users in business processes and consider them essentially as service providers. Moreover, they follow a centralized approach as all the interactions originate from or end in a business process;direct interactions between users cannot be represented. What is missing from this approach is that human work is cooperative and cooperation takes place through structured interactions called conversations;the notion of conversation is at the center of the language/action perspective. However, the problem of effectively integrating conversations and business processes is still open and this chapter proposes a notation called POBPN (People-Oriented Business Process Notation) and a perspective, referred to as conversation-oriented perspective, for its solution.