EVALUATION OF A PATIENT EDUCATION LEAFLET DESIGNED TO IMPROVE COMMUNICATION IN MEDICAL CONSULTATIONS

作     者：FREDERIKSON, LG BULL, PE 

作者机构：UNIV YORKDEPT PSYCHOLYORK YO1 5DDN YORKSHIREENGLAND 

出 版 物：《PATIENT EDUCATION AND COUNSELING》 (病人教育与咨询)

年 卷 期：1995年第25卷第1期

页      面：51-57页

核心收录：

学科分类：0303[法学-社会学] 1004[医学-公共卫生与预防医学(可授医学、理学学位)] 10[医学] 

主　　题：PATIENT EDUCATION PAMPHLETS PHYSICIAN-PATIENT RELATIONS 

摘      要：It is important for patients to provide relevant information to the doctor in consultation and to make their own information requirements known. This requires patients to actively participate in the process, something they appear to be reluctant to do. Earlier patient intervention studies have successfully manipulated patient involvement and question asking, although, the latter has tended to be accompanied by increased tension and negative impact. The present study uses a patient education leaflet which uses a wide definition of patient activation. It emphasizes the role of the good patient as a provider of information extending beyond the recitation of symptoms to include insights to interpretation and meaning. Results showed that patients responded positively to the leaflet and a comparison of doctor ratings of communication quality showed the experimental group performed better than the controls. The findings are considered in terms of improved information exchange and the impact of making the rules of consultation explicit is also discussed.