MANAGING MENTAL-HEALTH ORGANIZATIONS WITH 25 KEY PERFORMANCE INDICATORS

作     者：SORENSEN, JE ZELMAN, W HANBERY, GW KUCIC, AR 

作者机构：UNIV N CAROLINASCH PUBL HLTHDEPT HLTH POLICY & ADMCHAPEL HILLNC 27514 

出 版 物：《EVALUATION AND PROGRAM PLANNING》 (评估与项目规划)

年 卷 期：1987年第10卷第3期

页      面：239-247页

核心收录：

学科分类：0303[法学-社会学] 12[管理学] 1204[管理学-公共管理] 03[法学] 030301[法学-社会学] 

基　　金：National Council of Community Mental Health Centers Pew Foundation 

主　　题：社区精神卫生中心/组织和管理 成本及成本分析 数据收集 评价研究(主题) 管理审计/方法 模型 理论 组织和管理/方法 试点项目 统计学(主题) 美国 

摘      要：A set of 25 key performance indicators were developed to support managers and policy makers in assessing the performance of their program relative to others. The indicators cover four major areas: Revenue mix, client mix, staff mix, and service mix. Comparisons can be made among programs within or across a state or region, or among programs of similar circumstances (e.g., urban or rural).