Users' motivation and satisfaction with IS

作     者：Razavi, Abbas Moshref Ahmad, Rodina 

作者机构：Software Engineering Department Faculty of Computer Science and Information Technology University of Malaya 50603 Kuala Lumpur Malaysia 

出 版 物：《World Academy of Science, Engineering and Technology》 (World Acad. Sci. Eng. Technol.)

年 卷 期：2011年第74卷

页      面：790-793页

核心收录：

主　　题：Motivation 

摘      要：To motivate users to adopt and use information systems effectively, the nature of motivation should be carefully investigated. People are usually motivated within ongoing processes which include a chain of states such as perception, stimulation, motivation, actions and reactions and finally, satisfaction. This study assumes that the relevant motivation processes should be executed in a proper and continuous manner to be able to persistently motivate and re-motivate people in organizational settings and towards information systems. On this basis, the study attempts to propose possible relationships between this process-nature view of motivation in terms of the common chain of states and the nearly unique properties of information systems as is perceived by users in the sense of a knowledgeable and authoritative entity. In the conclusion section, some guidelines for practitioners are suggested to ease their tasks for motivating people to adopt and use information systems.