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作者机构:Decision Support Systems Laboratory Monash University Melbourne 3145 Australia
出 版 物:《Journal of Decision Systems》 (J. Decis. Syst.)
年 卷 期:2004年第13卷第1期
页 面:91-111页
学科分类:1205[管理学-图书情报与档案管理] 12[管理学] 120202[管理学-企业管理(含:财务管理、市场营销、人力资源管理)] 0202[经济学-应用经济学] 02[经济学] 1202[管理学-工商管理] 1201[管理学-管理科学与工程(可授管理学、工学学位)] 0835[工学-软件工程] 0811[工学-控制科学与工程] 0812[工学-计算机科学与技术(可授工学、理学学位)]
主 题:DSS Evolutive design Internet DSS IS development methods and tools
摘 要:Most studies of DSS failure involve survey research, based on factor models. This paper takes an alternative approach and reports on the intensive investigation of a single DSS project in a manufacturing company. The theoretical model informing the research is Keen’s adaptive design approach that conceptualizes DSS development as a series of adaptive loops between the system, the client, and the analyst. The case study analysis identifies a series of factors or processes that can interfere with Keen’s adaptive loops;we call these factors evolutionary disruptors. Knowledge of these disruptors may alert DSS developers to the likelihood of project failure earlier than would otherwise be the case. © 2004 Taylor & Francis Group, LLC.