Operations research/management contributions to emergency department patient flow optimization: Review and research prospects

作     者：Saghafian, Soroush Austin, Garrett Traub, Stephen J. 

作者机构：Industrial Engineering School of Computing Informatics and Decision Systems Engineering Arizona State University Tempe 85281 AZ United States Department of Emergency Medicine Mayo Clinic Phoenix 85054 AZ United States 

出 版 物：《IIE Transactions on Healthcare Systems Engineering》 (IIE Trans. Healthc. Syst. Eng.)

年 卷 期：2015年第5卷第2期

页      面：101-123页

学科分类：0832[工学-食品科学与工程（可授工学、农学学位）] 12[管理学] 120202[管理学-企业管理（含：财务管理、市场营销、人力资源管理）] 0202[经济学-应用经济学] 02[经济学] 1004[医学-公共卫生与预防医学(可授医学、理学学位)] 1202[管理学-工商管理] 1201[管理学-管理科学与工程(可授管理学、工学学位)] 1001[医学-基础医学(可授医学、理学学位)] 0837[工学-安全科学与工程] 0823[工学-交通运输工程] 

基　　金：Mayo Clinic  (XSS0133) 

主　　题：emergency department operational efficiency Operations research/management patient flow patient safety 

摘      要：In recent years, Operations Research/Management (OR/OM) has had a significant impact on improving the performance of hospital Emergency Departments (EDs). This includes improving a wide range of processes involving patient flow from the initial call to the ED through disposition, discharge home, or admission to the hospital. We review approximately 350 related papers to (i) demonstrate the influence of OR/OM in EDs, and (ii) assist both researchers and practitioners with the OR/OM techniques already available to optimize ED patient flow. In addition, we elaborate on some practical challenges yet to be addressed. By shedding light on some less studied aspects that can have significant impacts on ED operations, we also discuss important possibilities for future OR/OM researchers. © 2015, Copyright 2015 „IIE.