While some researches argue that IT can improve the enterprise productivity, others maintain the impact of IT is *** paper provides a new view of DEA to explore and explain IT productivity paradox. Using 86 firm–leve...
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While some researches argue that IT can improve the enterprise productivity, others maintain the impact of IT is *** paper provides a new view of DEA to explore and explain IT productivity paradox. Using 86 firm–level samples in Asia, Europe and US, we develop a dynamic two-stage data envelopment analysis model, allowing intertemporal effects in efficiency measuring, to study IT productivity paradox. We present country–level and industry–level profiles in IT technology and productivity, and provide new framework to understand IT productivity paradox.
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