In Fall 2018, California State University, Long Beach initiated an envisioning process for future casting called BEACH 2030. this multi-year event was initiated with a two-day event called "Imagine Beach 2030.&qu...
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ISBN:
(纸本)9783030235598;9783030235604
In Fall 2018, California State University, Long Beach initiated an envisioning process for future casting called BEACH 2030. this multi-year event was initiated with a two-day event called "Imagine Beach 2030." designed to engage a broad audience of stakeholders including students, faculty, staff, alumni, leadership, regional partners, and community members, this event, held on November 14-15, 2018, was an opportunity to host a series of campus activities meant to engage groups of people both in virtual and physical space. this case study discusses an experience design event that was a collaborative strategy to generate innovation strategies to enhance the student experience in higher education. A unique combination of UX research strategies, design course and student engagement events are discussed with regard to how existing courses and resources can be used to create a cohesive process for UX innovation in higher education in design.
MovemenTable (MT) is an exploration of moving interactive tabletops which can physically move, gather together or depart according to people's dynamically varying interaction tasks and collaborative needs. We pres...
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ISBN:
(数字)9783319226989
ISBN:
(纸本)9783319226989;9783319226972
MovemenTable (MT) is an exploration of moving interactive tabletops which can physically move, gather together or depart according to people's dynamically varying interaction tasks and collaborative needs. We present the design and implementation of a set of MT prototypes and discuss a technique that allows MT to augment its visual content in order to provide motion cues to users. We outline a set of interaction scenarios using single and multiple MTs in public, social and collaborative settings and discuss four user studies based on these scenarios, assessing how people perceive MT movements, how these movements affect their interaction, and how synchronized movements of multiple MTs impacts people's collaborative interactions. Our findings confirm that MT's augmentation of its visual content was helpful in providing motion cues to users, and that MT's movement had significant effects on people's spatial behaviors during interaction, effects that peaked in collaborative scenarios with multiple MTs.
Users of safety-critical systems often need to make risky decisions in real-time. However, current system designs do not sufficiently take users' emotions into account. this lack of consideration may negatively in...
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ISBN:
(数字)9783319911229
ISBN:
(纸本)9783319911229;9783319911212
Users of safety-critical systems often need to make risky decisions in real-time. However, current system designs do not sufficiently take users' emotions into account. this lack of consideration may negatively influence a user's decision-making and undermine the effectiveness of such a "human-computer collaboration." In a two-way, 2 (role: operator/system administrator) x 3 (risk level: high/medium/low) factorial study, we investigated the intensity of 44 emotions anticipated by 296 Mechanical Turk users who imagined being the (1) operator or (2) administrator of a drone system identifying (a) enemies on a battlefield, (b) illegal immigrants or (c) whale pods. Results indicated that risk level had a significant main effect on ratings of negative individualistic and negative prosocial emotions. Participants assigned to the high risk scenario anticipated more intense negative individualistic (e.g., nervous) and negative prosocial (e.g., resentful, lonely) emotions and less intense positive (e.g., happy, proud) emotions than participants assigned to the medium and low risk scenarios. We discuss the implications of our findings for the design of safety-critical systems.
Over the past decades, a plethora of innovative ubiquitous computing (ubicomp) systems have been constructed. the acceptance of the systems, however, depends on how users experience them in real contexts. While many o...
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ISBN:
(纸本)9783319226989;9783319226972
Over the past decades, a plethora of innovative ubiquitous computing (ubicomp) systems have been constructed. the acceptance of the systems, however, depends on how users experience them in real contexts. While many of the ubicomp research projects include some form of user study, there is no overview of how user experience (UX) is approached in ubicomp research. To this end, we conducted a systematic literature review of ubicomp UX studies. Our findings reveal that users'xperiences with ubicomp systems have often been investigated in rather lightweight ways, for example by addressing basic usability issues, collecting ratings by simple, predetermined scales, or producing descriptions of general experiences such as fun and trust. Based on the findings we argue that a deeper and more fine-grained understanding of user experience would help developing more successful ubicomp systems. We propose a ubicomp UX framework that can help design and evaluate ubicomp systems with a desirable set of target experiences.
the definition and understanding of UX data and its possibilities for analysis and production of insights play a key role in software teams' adoption of UX practices. Information Visualization (InfoVis) offers app...
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ISBN:
(纸本)9783031592348;9783031592355
the definition and understanding of UX data and its possibilities for analysis and production of insights play a key role in software teams' adoption of UX practices. Information Visualization (InfoVis) offers approaches to assist the design of visualizations that users could better explore. Besides, it provides principles to support the analysis of information that emerged from data. this paper introduces a doctoral research project that uses design Science research (DSR) as a general methodology to guide successive research cycles involving investigations in the grey literature and exploratory studies to build a framework. this doctoral research aims to develop a framework for assisting software teams in creating, configuring, and using visual representations to organize, extract, and communicate information embedded within UX data.
In conducting their research, scholars are not only information seekers, they are information keepers and managers as well. this paper describes a study of seventeen scholars from Education and Health disciplines (Col...
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Withthe advancement of technology and communication, globalization is realized progressively as geographical barriers break. the idea of visual communication systems started developing under the cross-culture interac...
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Learning disabilities (LD) affect not only an individual's academic skills, but also many aspects of life for a large population percentage. As a result, understanding individuals with learning disabilities and ad...
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A "delegation approach" to humaninteraction with automation should strive to achieve all of the flexibility that a human supervisor has in instructing, managing, redirecting and overriding well-trained huma...
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Usability and accessibility evaluations with diverse users are an essential part of an iterative universal design process for digital solutions. the COVID-19 pandemic has made it difficult to run traditional local eva...
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ISBN:
(纸本)9783030780913;9783030780920
Usability and accessibility evaluations with diverse users are an essential part of an iterative universal design process for digital solutions. the COVID-19 pandemic has made it difficult to run traditional local evaluations due to social distancing restrictions to reduce infections. Remote synchronous and asynchronous evaluation methods may be a solution if it can be used by various user groups, including people with impairments. Incorporating video conferencing systems into traditional remote evaluations can be a valuable supplement to-or, given the current situation, alternative to-traditional usability and accessibility evaluations. We present a protocol for remote formative usability evaluations designed with accessibility in mind. the protocol explains how to prepare for an evaluation and its technical setup, how to conduct synchronous evaluations using video conferencing systems, and how to debrief and analyze the collected data. We tested this protocol in a pilot study for an ongoing project where we ran both synchronous and asynchronous remote evaluations. In our pilot, the synchronous evaluation using video conferencing systems provided opportunities for richer qualitative data than the asynchronous evaluation as we ran it. the findings from the pilot study indicate that the protocol is feasible and can be used when having participants with diverse abilities or impairments. We also provide suggestions for others that wish to adapt the protocol.
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