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检索条件"任意字段=IFIP TCB WG8.6 4th Working Conference on Diffusing Software Product and Process Innovations"

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ifip tcb wg8.6 4th working conference on diffusing software product and process innovations

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ifip tcb wg8.6 4th working conference on diffusing software product and process innovations

ISBN: (纸本)9781475749755

the proceedings contain 18 papers. the special focus in this conference is on diffusing software product and process innovations. the topics include: A web innovations on software process-center for diffusing techniques;diffusion and adoption of IT products and processes in a Danish bank;the diffusion of components;two organisations form a virtual team and codevelop a product;influences of sources of communication on adoption of a communication technology;knowledge creation in improving a software organisation;how to live with software problems;introducing concurrent functional programming in the telecommunications industry;change and adaptive behavior in organizations and process definition in web-time.

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diffusing software product and process innovations: ifip tcb wg8.6 Fourth working conference on diffusing software product and process innovations Apri/7-10, 2001, Banff, Canada

引用

ifip Advances in Information and Communication Technology 2001年 59卷

作者： Ardis, Mark Marcoli, Barb Rose-Hulman Institute of Technology United States University of Calgary Canada

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process definition in web-time: A fast start for a fast-moving company

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ifip tcb wg8.6 4th working conference on diffusing software product and process innovations

作者： Koch, Alan S.

ISBN: (纸本)9781475749755

In small entrepreneurial companies, the most critical things are speed and flexibility. We must be able to move quickly, react to both opportunities and threats, and make new product available to customers on a regular basis. In an environment like this, can we afford to spend the time to focus on developing and improving our software development processes? And can we afford the overhead involved in following well-defined processes? A better question would be: "Can we afford not to address our software development processes?" this paper will focus on the initial process definition work that I helped a young Internet company to get started on. I will chronicle the steps we took to get a quick start on the process definition they so desperately needed, and how we were able to achieve usable improvements in a relatively short time. We will discuss the challenges we faced and the things we did that helped the project along. © 2001 by Springer Science+ Business Media New York.

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Understanding and changing software organizations: An exploration of four perspectives on software process improvement

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ifip tcb wg8.6 4th working conference on diffusing software product and process innovations

作者： Kautz, Karlheinz Hansen, Henrik Westergaard thaysen, Kim Copenhagen Business School Department of Informatics Howitzvej 60 DK-2000 Frederiksberg Denmark MINDPASSAS Vardevej 1 DK-9220Aalborg Denmark

ISBN: (纸本)9781475749755

In this article we discuss four different perspectives on software process improvement, which are all based on quite different assumptions. the objective is to expand the views on software process improvement and contribute to a wider understanding of software process improvement. this might facilitate the application of software process improvement and assist in further spreading the approach. the different perspectives are expressed through four different metaphors for the work of process agents. these describe process agents as (1) technical experts, (2) facilitating participants, (3) political agents, and (4) individual therapists. We argue that the four perspectives do not preclude each other and that they can be applied to more or less effect to understand different process improvement situations. the advantages and disadvantages of each perspective for improvement work will be discussed and illustrated by examples from an ongoing software process improvement project. © 2001 by Springer Science+ Business Media New York.

关键词： Application programs

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How to live with software problems

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ifip tcb wg8.6 4th working conference on diffusing software product and process innovations

作者： Jeppesen, Klaus Jul The IT University of Copenhagen Glentevej 67 DK-2400 Copenhagen NV Denmark

ISBN: (纸本)9781475749755

In general, software systems are relatively error free and support us doing our work. We could not live without these systems if we want to maintain the level of service, to which our customers have become accustomed. Most users, however, from time to time experience problems. It seems that despite all improvement efforts in areas such as specification, usability, testing and so on, software in use will cause problems, and we must find ways to live with this fact. From a user perspective a system is either in the phase of implementation or operation. this paper focuses on the problems encountered by users when a system is in the operational phase and the development organisation is not available for problem resolution. the goal must be to support the users to get the highest possible benefit from the system. We must help users find the best way to live with the system. this paper describes how to record problems and the basic principles to follow when these problems are processed. Examples are used to show how the potential benefit can be estimated. this forms the base for a decision on whether it is worth to cure the problem or not. It is common sense to provide support in this way, but experience shows that many organisations do it in an unstructured way and without recording the costs and benefits. Many provide support only because the cost of task failure, due to system problems, is high. the paper then presents various measures to be taken to help the users do their work efficiently and get the best out of the system. It will be demonstrated how many of the problems can be cured through better information to the users, better work procedures, and system tailoring - without modifying source code. © 2001 by Springer Science+ Business Media New York.

关键词： Curing

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