Feature content in system releases tends to be prioritized using limited amounts of qualitative user input and based on the opinions of those in product management. This leads to several problems including the wastefu...
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ISBN:
(纸本)9783319268446;9783319268439
Feature content in system releases tends to be prioritized using limited amounts of qualitative user input and based on the opinions of those in product management. This leads to several problems including the wasteful allocation of R&D resources. In this paper, we present the results of our efforts to collect quantitative customer input before the start of development using a mock-up for a mobile application developed by Sony Mobile Communications Inc. Our research shows that (1) product managers change their prioritization when quantitative data is presented to them;(2) product managers change their prioritization which is converged to the prioritization indicated by the quantitative data (3) the quantitative data is regarded as beneficial by the product managers.
Research has shown that up to two thirds of features in software systems are hardly ever used or not even used at all. This represents a colossal waste of R&D resources and occurs across the industry. On the other...
详细信息
ISBN:
(纸本)9781467371001
Research has shown that up to two thirds of features in software systems are hardly ever used or not even used at all. This represents a colossal waste of R&D resources and occurs across the industry. On the other hand, product management and many others work hard at interacting with customers, building business cases and prioritizing requirements. A fundamentally different approach to deciding what to build is required: requirements should be treated as hypothesis throughout the development process and constant feedback from users and systems in the field should be collected to dynamically reprioritize and change requirements. This requires architectural support beyond the current state of practice as continuous deployment, split testing and data collection need to be an integral part of the architecture. In this paper, we present a brief overview of our research and industry collaboration to address this challenge.
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