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12th International Conference on Design Science Research in Information Systems and Technology (DESRIST)

作者： Czarnecki, Christian Dietze, Christian Hsch Telekommun Leipzig Leipzig Germany Detecon Consulting FZ LLC Abu Dhabi U Arab Emirates

ISBN: (纸本)9783319591445;9783319591438

The telecommunications industry is currently going through a major transformation. In this context, the enhanced Telecom Operations Map (eTOM) is a domain-specific process reference model that is offered by the industry organization TM Forum. In practice, eTOM is well accepted and confirmed as de facto standard. It provides process definitions and process flows on different levels of detail. This article discusses the reference modeling of eTOM, i.e., the design, the resulting artifact, and its evaluation based on three project cases. The application of eTOM in three projects illustrates the design approach and concrete models on strategic and operational levels. The article follows the Design Science Research (DSR) paradigm. It contributes with concrete design artifacts to the transformational needs of the telecommunications industry and offers lessons-learned from a general DSR perspective.

关键词： enhanced Telecom Operations Map (eTOM) process reference model process design Telecommunications industry

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GreenRM: reference model for sustainable software development 26

GreenRM: Reference model for sustainable software developmen...

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26th International Conference on Software Engineering and Knowledge Engineering, SEKE 2014

作者： Thiry, Marcello Frez, Liliane Zoucas, Alessandra Applied Computing Graduate Program University of Vale do Itajaí - UNIVALI Florianópolis Brazil Department of Knowledge Management Federal University of Santa Catarina - UFSC Florianópolis Brazil

Information technology and the environment have a relationship until then signaled by the effects caused by excessive energy consumption, greenhouse gas emissions and the e-waste. In our paper we present the GreenRM reference model for sustainable software development. We focus on the model structure definition and the benefits identified with its implementation. We also present a comparison between the model processes and attributes with the environmental requirements of ISO/IEC 14001 to demonstrate its compatibility. In addition we present a model early assessment in three Brazilian software organizations to evaluate the model technical and financial feasibility. Copyright © 2014 by Knowledge Systems Institute Graduate School.

关键词： Green IT Green software engineering process reference model Sustainable development

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The use of reference process models to capture open source migration activities

The use of reference process models to capture open source m...

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作者： Molefe, Onkgopotse University of South Africa

学位级别：master

South Africa has shown an increased interest and awareness of Open SourceSoftware (OSS) in the past decade. One of the reasons for this was the supportfrom the Shuttleworth Foundation for Open Source initiatives. Migrating toOSS is a difficult and time consuming activity that should not be underestimatedby the migration team. Careful planning and roll-out procedures shouldbe in place before one commence on this *** reference models are used in different fields to capture the generic processflow of activities. For the OSS domain, no process reference models could befound for migration purposes. Therefore, this study has as aim the suggestionof an initial set of process reference models for an organisational OSS *** process reference models were identified by capturing the process modelsfor a case study that entailed the migration of the CSIR software systems anddesktops from proprietary to OSS. From this set of process models, the migrationprocesses were identified and refined to a set of suggested process referencemodels for organisational OSS migrations. This set of process reference modelsare useful to determine the processes necessary for organisations consideringmigrating to *** study is divided into four research questions, where the first focusses on useand value of process reference models and the second on what is already knownabout OSS migration processes. The third deals with key processes within anorganisational open source migration (OOSM) and the last with process referencemodels for an *** the first research question, the use and value of process reference modelsand the usefulness of utilising process reference models is discussed as wellas using process models as a modelling tool to identify and capture *** the second research question, a summary is provided of what we know aboutOSS migration processes and a description about what the researcher and othershave learnt about OSS, OSS migrations, process referen

关键词： process reference model Open source software Migration Case study process Generic

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Organizational process maturity model for IoT data quality management

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JOURNAL OF INDUSTRIAL INFORMATION INTEGRATION 2022年 26卷

作者： Kim, Sunho Perez-Castillo, Ricardo Caballero, Ismael Lee, Downgwoo Myongji Univ Dept Ind & Management Engn Yongin 17058 Gyeonggido South Korea Univ Castilla La Mancha Dept Informat Technol & Syst Talavera De La Reina 45600 Spain Univ Castilla La Mancha Informat Technol & Syst Inst ITSI Ciudad Real 13071 Spain GTOne 2-50 Ace Hightech City Bldg775 Gyeongin Ro Seoul 07299 South Korea

Data quality management (DQM) is one of the most critical aspects to ensure successful applications of the Internet of Things (IoT). So far, most of the approaches for assuring data quality are typically data-centric, i.e., mainly focus on fixing data issues for specific values. However, organizations can also benefit from improving their capabilities of their DQM processes by developing organizational best DQM practices. In this regard, our investigation addresses how well organizations perform their DQM processes in the IoT domain. The main contribution of this study is to establish a framework for IoT DQM maturity. This framework is compliant with ISO 8000-61 (DQM: process reference model) and ISO 8000-62 (DQM: organizational process maturity assess-ment) and can be used to assess and improve the capabilities of the DQM processes for IoT data. The framework is composed of two elements. First, a process reference model (PRM) for IoT DQM is proposed by extending the PRM for DQM defined in ISO 8000-61, tailoring some existing processes and adding new ones. Second, a maturity model suitable for IoT data is proposed based on the PRM for IoT DQM. The maturity model, named IoT DQM3, is proposed by extending the maturity model defined in ISO 8000-62. However, in order to increase the usability of IoT DQM3, we consider adequate the proposition of a simplification of the IoT DQM3, by introducing a light-weight version to reduce assessment indicators and facilitate its industrial adoption. A simplified method to measure the capability of a process is also suggested considering the relationship of process attributes with the measurement stack defined in ISO 8000-63. The empirical validation of the maturity model is twofold. First, the appropriateness of the two models is surveyed with data quality experts who are currently working in various organizations around the world. Second, in order to demonstrate the feasibility of the proposal, the light-weight version is applied to

关键词： Data quality Data quality management IoT ISO 8000 process-centric process reference model Maturity process maturity process attribute

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Extending Data Quality Management for Smart Connected Product Operations

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IEEE ACCESS 2019年 7卷 144663-144678页

作者： Kim, Sunho Perez Del Castillo, Ricardo Caballero, Ismael Lee, Jimwoo Lee, Changsoo Lee, Downgwoo Lee, Sangyub Mate, Alejandro Myongji Univ Dept Ind & Management Engn Seoul 449728 South Korea Univ Castilla La Mancha ITSI E-13071 Ciudad Real Spain 2e Consulting Seoul 150010 South Korea Gangneung Wonju Natl Univ Dept Ind Informat & Management Engn Kangnung 210702 South Korea GTOne Seoul 07299 South Korea Univ Alicante Lucentia Lab Alicante 03690 Spain

Smart connected product (SCP) operation embodies the concept of the internet of things (IoT). To increase the probability of success of SCP operations for customers, the high quality of the IoT data across operations is imperative. IoT data go beyond sensor data, as integrate some other various type of data such as timestamps, device metadata, business data, and external data through SCP operation processes. Therefore, traditional data-centric approaches that analyze sensor data and correct their errors are not enough to preserve, in long-term basis, adequate levels of quality of IoT data. This research provides and alternative framework of data quality management as a process-centric approach to improve the quality of IoT data. The proposed framework extends the process reference model (PRM) for data quality management (DQM) defined in ISO 8000-61, and tailored to fully adapt to the special requirements of the IoT data management. These involve several adaptations: first, the scope of the SCP operations for data quality management is determined, and the processes required for SCP operations are defined following the process description format of ISO 8000-61. Second, the relationship between the processes and the structure of the processes in the technology stack of the SCP operations are described to cover the actual nature of the IoT data flows. Finally, a new IoT DQM-PRM is proposed by integrating the processes for the SCP operations with DQMPRM. When these processes are executed in the organization, the quality of IoT data composed of data of various types can be continuously improved and the utilization rate of SCP operations is expected to increase.

关键词： IoT Internet of Things SCP smart connected product data quality data quality management process reference model ISO 8000-61 DQM PRM

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Teaching quality in higher education: An introductory review on a process-oriented teaching-quality model

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TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014年第1-2期25卷 36-56页

作者： Chen, Chung-Yang Chen, Pei-Chi Chen, Pei-Ying Natl Chung Yuan Univ Dept Informat Management Chungli 320 Taiwan Natl Taiwan Univ Dept Informat Management Taipei 106 Taiwan Chungyu Inst Technol Dept Informat Management Taipei Taiwan

For improving the quality of teaching in higher education, besides the organisational focus or the result-oriented and momentary evaluations, attention can be paid to teachers and their teaching processes'. With this in mind, the information systems quality (ISQ) laboratory developed a process-oriented model that offered teachers a systematic and incremental way for superior teaching excellence. The model, which is termed teaching capability maturity model (T-CMM), is an application of total quality management and the software CMM/CMMI. However, unlike the CMM/CMMI, which is for organisations, the ISQ's T-CMM is designed for individual teachers. Due to its novelty and interdisciplinary nature, the model is reviewed introductorily and its applied concepts and design examined, as well as evaluated in comparison with existing teaching methods. In summarising the roles of the T-CMM in teaching quality management, its value has been highlighted, for serving as a portable quality profile for teachers in pursuing their individual teaching careers.

关键词： higher education teaching quality process reference model teaching capability maturity

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Towards a Regional Innovation Strategies modelling

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Procedia Computer Science 2017年 104卷 227-234页

作者： Tanja Woronowicz Michael Boronowsky David Wewezer Antanas Mitasiunas Karsten Seidel Ignacio Rada Cotera Universität Bremen 28359 Bremen Germany MitSoft 08316 Vilnius Lithuania IkerConsulting 48008 Bilbao Spain

This paper presents the methodical approach of an INTERREG project aiming to improve the implementation and evaluation of European Research & Innovation strategies. The P2L2 project applies interregional policy learning and exchange of experiences on aspects influencing the regional innovation ecosystems in the field of advanced materials. The key enabling technology “advanced materials” complements the regional economic and research tissue of six participating regions with a stable opportunity for future growth and jobs. P2L2 goes beyond traditional ‘good practice sharing’ and results are expected not only to improve policy instruments. All activities related to the definition, implementation and evaluation of the RIS3 and smart specialization strategies are described in terms of an ISO/IEC 330xx conformant process reference and Assessment model (PRM/PAM). The improved process capability aligns regional policies and strategies between sectors in order to facilitate the establishment of real innovation ecosystems beyond administrative regional boundaries and identifies overlaps, gaps and complimentarily for European collaboration.

关键词： Research and innovation Smart specialisation strategy Entrepreneurial discovery process process capability maturity modeling process reference model process assessment model

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From Activity Recognition to Simulation: The Impact of Granularity on Production models in Heavy Civil Engineering

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ALGORITHMS 2023年第4期16卷 212-212页

作者： Fischer, Anne Beiderwellen Bedrikow, Alexandre Tommelein, Iris D. Nuebel, Konrad Fottner, Johannes Tech Univ Munich Chair Mat Handling Mat Flow Logist TUM Sch Engn & Design D-85748 Garching Germany Univ Calif Berkeley Civil & Environm Dept Project Prod Syst Lab P2SL Berkeley CA 94720 USA Tech Univ Munich Chair Construct Proc Management TUM Sch Engn & Design D-80333 Munich Germany

As in manufacturing with its Industry 4.0 transformation, the enormous potential of artificial intelligence (AI) is also being recognized in the construction industry. Specifically, the equipment-intensive construction industry can benefit from using AI. AI applications can leverage the data recorded by the numerous sensors on machines and mirror them in a digital twin. Analyzing the digital twin can help optimize processes on the construction site and increase productivity. We present a case from special foundation engineering: the machine production of bored piles. We introduce a hierarchical classification for activity recognition and apply a hybrid deep learning model based on convolutional and recurrent neural networks. Then, based on the results from the activity detection, we use discrete-event simulation to predict construction progress. We highlight the difficulty of defining the appropriate modeling granularity. While activity detection requires equipment movement, simulation requires knowledge of the production flow. Therefore, we present a flow-based production model that can be captured in a modularized process catalog. Overall, this paper aims to illustrate modeling using digital-twin technologies to increase construction process improvement in practice.

关键词： digital twin in construction heavy civil engineering equipment process reference model discrete-event simulation deep learning activity recognition

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Supporting the Software process Improvement in Very Small Entities through E-learning: the HEPALE! Project

Supporting the Software Process Improvement in Very Small En...

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Mexican International Conference on Computer Science

作者： Ricardo Cruz Mendoza Miguel Morales Trujillo Mauricio Morgado, C. Hanna Oktaba Guadalupe E. Ibarguengoitia Francisco J. Pino Mario Piattini Graduate Science and Engineering Computing UNAM IDIS Research Group Electronic and Telecommunications Engineering Faculty University of Cauca Alarcos Research Group - Institute of Information Technologies & Systems University of Castilla-La Mancha

ISBN: (纸本)9781424452583

Recurring problems in the application of a new software process improvement model have to do with the lack of knowledge about how it works, its dissemination and the tools available, making it difficult to acquire the model and then understand it. Nowadays, e-learning systems could help Very Small Software Entities (VSEs), to get to know and understand software models and their peculiarities. To address this issue, this paper focuses on the development of a tool based on e-learning standards;it is called the HEPALE! Project. This project is composed of three steps. First, the creation of a deployment package set, in line with ISO/IEC PDTR 29110-5-1 Software Engineering-Lifecycle Profiles for VSEs, for implementing software process improvement models, as well for making them easier to use. Secondly, the creation of a repository that supports changes in the deployment packages, based on e-learning standards and tools, to create, represent, interact with and manipulate learning objects and e-learning. Finally, the last part aims to spread the software development models COMPETISOFT and ISO/IEC 29110-5-1, the application of technologies that make use of e-learning. All this is done to aid VSEs in bringing best practices into their software production.

关键词： Template-based Deployment package E-learning Repository Learning management system Software process model Software process improvement process reference model COMPETISOFT ISO/IEC PDTR 29110-5-1

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