Uncontrolled end-usercomputing (EUC) increases productivity but is prone to generating suboptimal results. Basic problems with end-usercomputing include: 1. the lack of a defined corporate strategy relative to EUC...
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Uncontrolled end-usercomputing (EUC) increases productivity but is prone to generating suboptimal results. Basic problems with end-usercomputing include: 1. the lack of a defined corporate strategy relative to EUC, 2. the need for coordination of EUC within the organizational structure, 3. the lack of standardized software design practices, and 4. the need for quality standards. These problems can be overcome by: 1. developing an overall corporate strategy for EUC, 2. promoting interaction between endusers and data processing/management information systems professionals, 3. implementing a standards-and-policies manual and educating endusers, and 4. providing users with an understanding of what constitutes quality in EUC and establishing validation principles. While the balance between increased productivity and controlled EUC is crucial, proper management can improve production without stifling EUC.
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