This paper describes a desk study in which a user manual dating from 1925, describing how to operate a table loom, was verified for conformance to an ISO standard that lists requirements for software user documentatio...
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ISBN:
(纸本)9781450327138
This paper describes a desk study in which a user manual dating from 1925, describing how to operate a table loom, was verified for conformance to an ISO standard that lists requirements for software userdocumentation and was last revised in 2008. A remarkably high degree of conformance was established. It is discussed whether this is coincidental, or more fundamentally related to the way in which the documentation of software tools is regarded as quantitatively rather than qualitatively different from the documentation of physical tools. The paper concludes by making a case for academic research resulting in guidelines for software documentation that take into account the specific nature of software, and the specific problems that users encounter when working with software.
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