This paper develops research in the area of sustainable, long-term participatory design for community groups. We adopt a perspective that emphasizes participatory design as a learning process and introduce hierarchica...
详细信息
This paper develops research in the area of sustainable, long-term participatory design for community groups. We adopt a perspective that emphasizes participatory design as a learning process and introduce hierarchical (cognitive apprenticeship) and lateral (collaboratively constructed Zones of Proximal Development) aspects of learning. We describe our experience of working with an environmental community group from the initiation of our involvement to the group adopting designer-like roles. The goal of our involvement was to induce a sustainable strategy of adopting, using, and maintaining information technology as an everyday organizational practice to reify the goals of community groups, even after we fade away from the process.
As technology becomes more embedded in our daily lives, there is a great deal of hope about the use of information technology to achieve positive community outcomes like increasing access to local information, promoti...
详细信息
ISBN:
(纸本)1581138512
As technology becomes more embedded in our daily lives, there is a great deal of hope about the use of information technology to achieve positive community outcomes like increasing access to local information, promoting civic engagement, and creating avenues for collaboration and communication. While these technologies provide opportunities for community groups to achieve their own goals, most community computing studies describe community members in fairly passive ways as users of existing systems rather than as meaningful contributors to the design process. The Civic Nexus project is a three year participatory design project that involves working with community groups to increase their capacity to solve local community problems through the use of leading edge computing tools. Our view of participatory design is one in which community members take control of the design process in terms of both directing what should be done and maintaining the technology infrastructure. In this paper, we describe our process of participatory design with three community groups and present associated challenges for designers engaging in participatory design in community computing contexts. Copyright 2004 ACM.
暂无评论