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Integration of taguchi loss function and analytic hierarchy process in software product user quality evaluation

Journal of Quality 2012年第2期19卷 97-116页

作者： Han, Wen-Ming Liao, Pei-Wen Department of Management Information Systems Takming University of Science and Technology No. 56 Sec. 1 Huanshan Rd. Neihu Dist. Taipei City 11451 Taiwan Department of Applied Technology and Human Resource Development National Taiwan Normal University Taiwan

Excess or deficient quality control and improvement activities cause a decrease in enterprise competitiveness. The quality of a product surpassing the target value indicates that the enterprise has invested too many resources, resulting in lower profits and crowding out resources;whereas the quality of a product falling short of the target value indicates that the enterprise did not invest enough resources, leading to failure in meeting customer expectation and incapability of acceptance. In view of this, this study proposed a quality evaluation method for software products using integration of Taguchi's loss function and analytic hierarchy process. Information on excess and deficient quality control was quantified and expressed mainly from user quality perspectives. In addition, we guided readers through the evaluation method and application process using case scenario simulation, as well as discussing how to handle application challenges in practice including: (1) the proper guidelines and appropriateness of the quality indicators, and (2) the analytic perspective and management implications of the Taguchi's loss values. Finally, based on the output of this study, we also proposed three future research directions worthy of further investigation.

关键词： Analytic hierarchy process

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Introducing a nanotechnology curriculum and considerations for bridging academic/industry relationships: An overview and the new challenge for ATMAE

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Journal of Industrial technology 2012年第1期28卷

作者： Fazarro, Dominick E. Newberry, Deb Trybula, Walt Hyder, Jim Nanotechnology focus group ATMAE United States Department of Human Resource Development and Technology University of Texas Tyler United States Nano-Link - a Regional Center for Nanotechnology Education United States Trybula Foundation United States Program Faculty Ingram School of Engineering Texas State University-San Marcos United States Southwest Center for Microsystems Education NSF-ATE Regional Center University of New Mexico United States

This paper discusses an envisioned nanotechnology curriculum in the field of industrial technology. To create a dynamic industrial technology 21st century workforce, a strong collaboration between academia and industry is required. Furthermore, building this new workforce requires proactive and out-of-the-box thinking to implement nanotechnology-based programs in anticipation of industry needs. As nanotechnology becomes more persuasive, industry's demands for high technology, i.e. nanotechnology, management skills will originate from applied-technology programs. The Association of technology, Management, and Applied Engineering (ATMAE) must be in position to assist in supplying the nano-white collar workforce.

关键词： Nanotechnology

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銀行櫃員工作特性、情緒勞務與工作滿足對組織承諾影響之研究

銀行櫃員工作特性、情緒勞務與工作滿足對組織承諾影響之研究

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2012年劳动与就业关系学术研讨会暨雇佣关系与组织绩效两岸四地论坛

作者： YEH Chia-Chi 葉佳綺 HUANG Neng-Tang 黄能堂 (N.T.N.U.)The Continuing Education Program of Human Resource Department Department of Technology App 國立臺灣師範大學科技應用與人力資源發展學系 (N.T.N.U.)Department of Technology Application and Human Resource Developement 臺灣師範大學科技應用與人力資源發展所

本研究旨在探讨银行柜员之工作特性、情绪劳务、工作满足与组织承诺之间的关系，并以组织承诺为依变项，分析工作特性、情绪劳务、工作满足对组织承诺之影响效果，并研究工作满足在工作特性与组织承诺间、情绪劳务在工作特性与组织承诺... 详细信息

本研究旨在探讨银行柜员之工作特性、情绪劳务、工作满足与组织承诺之间的关系，并以组织承诺为依变项，分析工作特性、情绪劳务、工作满足对组织承诺之影响效果，并研究工作满足在工作特性与组织承诺间、情绪劳务在工作特性与组织承诺间以及工作满足在情绪劳务与组织承诺间之中介效果.研究采问卷调查法，有效回收问卷共312份，使用SPSS 19.0进行分析.研究发现：银行柜员之工作特性、情绪劳务、工作满足与组织承诺间皆存在显着正相关关系，工作满足在工作特性与组织承诺间具有部分中介效果，情绪劳务在工作特性与组织承诺间具有部分中介效果，工作满足在情绪劳务与组织承诺间具有完全中介效果.

关键词：企业人事管理银行柜员工作特性情绪劳务工作满足组织承诺

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Implementing Information technology governance using Val IT: Case study: Isfahan municipality

Implementing Information Technology governance using Val IT:...

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2011 2nd International Conference on Artificial Intelligence, Management Science and Electronic Commerce, AIMSEC 2011

作者： Nourizadeh, Zahra Nourizadeh, Amin Mahdavi, Mehregan Department of IT and Computer Engineering University of Guilan Guilan Iran Faculty of Management and Human Resource Development University Technology Malaysia Kuala Lumpur Malaysia

ISBN: (纸本)9781457705366

Nowadays, all successful corporations consider Information technology as the main part of their success and as a cooperator in their strategy. They use information technology to add value to their organization more and more. Achieving the maximum level of value requires the involvement of business that Val IT framework can facilitate it. For this reason, enterprises must be familiar with Val IT framework and be able to utilize it. This study tries to explain the concept of Information technology (IT) governance and the necessity of using Val IT framework between current standards and frameworks. Researchers believe that utilizing Val IT strongly effects the organization to achieve their objectives and to help enterprises optimize the realization of value delivery from IT investment with implementing IT governance. Isfahan municipality has been chosen to implement IT governance using Val IT framework. © 2011 IEEE.

关键词： Investments

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Mediating Effects of Computer Self-efficacy between Learning Motivation and Learning Achievement

Mediating Effects of Computer Self-efficacy between Learning...

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2011 2nd International Conference on Education and Educational technology (EET 2011)

作者： I-Hui Hwang Chi-Cheng Chang Hsin-Ling Wang Shang-Jiun Tsai Tuo-Yu Chen Department of Management Information System Takming University of Science and Technology Department of Technology Application and Human Resource Development National Taiwan Normal University

ISBN: (纸本)9783642247712

From the perspective of pedagogy, this study aims to recognize the influence of students' learning motivations and computer self-efficacy when learning through online platforms, with learning achievement as the criterion for future instruction and related studies. By literature review, this study probes into related learning theories and actual operations as the base of research development, and elaborates on the students' differences of learning achievements according to questionnaire and learning performance. The results show that: 1. Learning motivation positively influences computer self-efficacy. 2. Learning motivation positively influences learning effectiveness. 3. Computer self-efficacy positively influences learning effectiveness. 4. Computer selfefficacy reveals mediating effects between learning motivation and learning effectiveness.

关键词： Learning Motivation,Computer self-efficacy,Learning Achievement

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The Role of ‘Training Activities' and ‘Knowledge Sharing' in the Relationship between Leadership development and Organizational Effectiveness

The Role of ‘Training Activities' and ‘Knowledge Sharing' ...

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2011 International Conference on Sociality and Economics development（ICSED 2011）

作者： Shadi Ebrahimi Mehrabani Noor Azmi Mohamad Department of Management and Human Resource Development University Technology of Malaysia Faculty of Management and Human Resource Development University Technology of Malaysia

Enhancing organizational effectiveness is one of the main concerns of every organization in recent *** addition,leadership development is a process that can improve the organizational effectiveness and its *** qualitative study introduce the "training activities" and "knowledge sharing" as two variables which impact on the relation of "leadership development" on "organizational effectiveness" and help to enhance the organizational *** oil industry has a great role in Iran's economy,the interviewers chosen are the managers and key executives of three Iranian oil *** results of this study show that by using the "training activities" and "knowledge sharing" with the enhancement of leadership development,the organizational effectiveness would *** addition,six training activities are introduced as the most important methods in this *** activities are "Case study","Role play","Action learning","360 degree feedback","Job rotation",and "Job assessment".Highlighting the importance of the issue may encourage the other researchers to work on different aspects of the *** might aware the organization's managers and make them pay more attention to grow their future leaders,and make them focus on training the leaders by different methods and promote knowledge sharing to be more competitive and effective.

关键词： training activity,knowledge sharing,leadership development,organizational effectiveness

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Manufacturing education: Evolving to challenge adversity and public sentiment

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Journal of Industrial technology 2011年第2期27卷

作者： Miller, Mark R. Department of Human Resource Development and Technology University of Texas Tyler United States

This paper addresses the image problem facing manufacturing education which dramatically affects program growth. More specifically, remedies are presented for combating declining enrollments and misconstrued public opinion. In addition, remedies requiring limited or no new financial resources are reviewed as well as a holistic approach that effectively tripled the enrollment of an undergraduate Industrial technology program within a period of less than five years. Private and government agencies are also reviewed for their relevancy to program support. © 2011 ATMAE.

关键词： Manufacture

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Determination of phthalate esters in physiological saline solution by monolithic silica spin column extraction method

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Journal of Pharmaceutical Analysis 2011年第2期1卷 92-99页

作者： Lu Lu Yuki Hashi Zhi-Hua Wang Yuan Ma Jin- Ming Lin State Key Laboratory of Chemical Resource Engineering Beijing University of Chemical Technology Beijing 100029 China Department of Chemistry Tsinghua University Beijing 100084 China Shimadzu Global COE for Application & Technical Development Shanghai 200052 China

Monolithic silica spin column extraction （MonoSpin-SPE） was developed as a simple, sensitive, and eco-friendly pretreatment method which combined with ultra-fast liquid chromatography-mass spectrometry （UFLC-MS） to determine the levels of six phthalate esters, dimethyl- （DMP）, diethyl- （DEP）, dipropyl- [ DPrP], butyl-benzyl- （BBP）, dicyclohexyl- （DcHP）, and di-n-octyl-（DOP） phthalate in physiological saline samples. Under optimized experimental conditions, the method was linear in the following ranges： 0.2- 50 μg/L for DMP, DEP, DPrP, DcHP and DOP; 5- 100 μg/L for BBP. The correlation coefficients （R2 ） were in the range of 0. 9951 - 0. 9995 for all the analytes and the limits of detection （LODs） and limits of quantification （LOQs） were in the ranges of 0.02 - 0.9 μg/L and 0.08 - 2.7μg/L, respectively. The pretreatment process showed good reproducibility with inter-day and intra-day relative standard deviations （RSDs） below 8.5% and 11.2%, respectively. This method was used to determine the levels of six phthalate esters in physiological saline samples and the recoveries ranged from 71.2% to 107.3%. DMP and DEP were found in actual physical saline samples （brand A and brand B）.

关键词： monolithic silica spin column phthalate esters physiological saline samples ultra fast liquid chromatography- mass spectrometry （UFLC-MS）

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The Effects of E-Learning System Service Quality and Users' Acceptance on Organizational Learning

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International Journal of Business & Information 2011年第2期6卷 205-225页

作者： Wan-Tzu Wong wantzu71@*** Neng-Tang Norman Huang nthuang@ntnu.edu.tw Department of Technology Application and Human Resource Development National Taiwan Normal University 162 He-ping East Road Section 1 Taipei 10610 Taiwan (R.O.C.)

This study examines the effects of e-learning system service quality and users' acceptance on organizational learning. The sample was drawn from 15 companies certified by the E-Learning Quality Certification Center of Taiwan. The authors used UTAUT, SERVQUAL, and SLAM scales to collect data, and the structural equation model (SEM) to examine the hypothesized model. The results show that (1) e-learning system service quality has a positive effect on acceptance and use of e-learning technology, (2) the latter has a positive effect on organizational learning effectiveness, and (3) acceptance and use of e-learning technology plays a full mediating role in the relationship between e-learning system service quality and organizational learning effectiveness. Although e-learning system service quality has no direct effect on organizational learning effectiveness, the result has practical implications for institutions in that e-learning system service quality can strengthen organizational learning effectiveness via well-structured e-learning technology. When implementing e-learning, institutions should manage both e-learning technology and the quality of e-learning service. The more users are satisfied with e-learning service, the more organizational learning will be enhanced. [ABSTRACT FROM AUTHOR]

关键词： E-learning organizational learning service quality technology acceptance

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A study of student technological creativity using online problem-solving activities

A study of student technological creativity using online pro...

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International Conference on Electrical and Control Engineering (ICECE)

作者： Yu-Shan Chang Kou-Hung Tseng Department of Technology Application and Human Resource Development National Taiwan Normal University Taipei Taiwan College of Business and Management MeiHo University Pingtung Taiwan

The purpose of this study was to investigate the effects of online (web-based) creative problem-solving (CPS) activities on student technological creativity and to examine the characteristics of student creativity in the context of online CPS. A pretest-posttest quasi-experiment was conducted with 107 fourth-grade students in Taiwan. The quantitative analysis revealed that the technological creativity of the online-CPS students was better than that of the traditional group. It was evident that students in the online-CPS groups were better at analytic than at synthetic thinking. Metaphor and analogy were used to produce new ideas most frequently. In addition to generating ideas by themselves, students arrived at solutions by refining and adapting others' thoughts with little discussion or interaction on the web. Consideration of the feasibility of production was the most important factor in the technological creativity of students.

关键词： Problem-solving Educational institutions Production Internet Training Data analysis

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