In the context of achieving Good Corporate Governance (GCG) in hospitals, among others, it is carried out with control and supervision, including in the case of hospital facility maintenance installations. Besides tha...
In the context of achieving Good Corporate Governance (GCG) in hospitals, among others, it is carried out with control and supervision, including in the case of hospital facility maintenance installations. Besides that, the hospital needs to improve its services. The asset reporting system is one of the high needs in this field, so it requires a solution that can deal with existing problems. Unfortunately, the current reporting system so far is more likely to be conventional, such as by telephone. This study proposes a new solution to the hospital facility maintenance reporting process, namely by utilising smartphone-based applications that directly connected to the server. So, the information distributed to the competent parties. This solution can speed up the reporting process and actions. Also, save the historical equipment that is available from each service room — the results of this study used as a hospital facility maintenance reporting system.
The security of information in this global era is increasingly becoming a vital need in various aspects of life. An information will have a higher value when it comes to aspects of business decisions. This study prese...
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Data Envelopment Analysis (DEA) is one method that is often used in the benchmarking process. The benchmarking process with DEA is often faced with problems where there is a Decision Making Unit (DMU) both Input and O...
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Berkah Mart is one of the new minimarkets in Pekanbaru city which began to develop as a retail business to meet the needs of the community. In his operation, Berkah Mart still uses the traditional store management per...
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Nowadays, messaging technology in digital data form more often used and not less messages that confidentially wanted. Then it should be modified so that can be understood only by the sender and the intended recipients...
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Search engines have become an integral part of student learning activities. This study aims to see how the use of search engines by students, especially by students of the Library and Information Science program, Facu...
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Long service life of implants is of high importance to patients. This study deposited amorphous carbon (a-C) coatings on biomedical grade Ti6Al4V substrate using plasma-enhanced chemical vapor deposition (PECVD). The ...
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The purpose of this research is to know how influence of mixture of pertamax with Tuak Nias (Tuonifaro) to fuel consumption at 125 cc engine To prove that Tuak Nias or Tuonifaro can be used as fuel mixture on motorcyc...
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In the face of increasingly competitive competition in the hospital industry, RSU managers are required to be able to develop strategies, policies or new breakthroughs related to improving the quality of their service...
In the face of increasingly competitive competition in the hospital industry, RSU managers are required to be able to develop strategies, policies or new breakthroughs related to improving the quality of their services, through improving the characteristics of hospital services, which focus on patient needs, so that the risk of errors or discrepancies between service characteristics that are enhanced by what the patient wants can be avoided or minimized. From the results of research conducted there are 21 variables of patient needs from a health service at the Government General Hospital (RSU). Whereas the patient's research on the service quality of the Government Hospital is 1 variable that has fulfilled the needs of patients, namely that they are satisfied with the quality of hospital services. Variable is the state and completeness of modern medical facilities. Whereas for other variables there are gaps so that they cannot meet patient expectations until the highest quality limit is very satisfied, it is necessary to have a direction of improvement. To obtain the suitability, the technique used to improve the characteristics of the service is the application of the QFD method. The QFD method in this study is in the form of a quality service matrix at the Government General Hospital. From the HOQ matrix, the service quality of the Government Hospital is obtained from the input of the Government Hospital/management that there are priority variables needed to improve their quality, which is generally the patient's needs related to the recovery of patients, including the knowledge and abilities of doctors, medicines the treatment given in the healing of patients, the service of examination, treatment and care that is fast and precise, guarantee of security and trust in the services provided and the completeness of the readiness and cleanliness of the equipment used. So there are 33 service quality characteristics prioritized for further improvement, with the main pr
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