版权所有:内蒙古大学图书馆 技术提供:维普资讯• 智图
内蒙古自治区呼和浩特市赛罕区大学西街235号 邮编: 010021
作者机构:Learning Thru Act LLC 11354 Orchard Lane Reston VA 21218 USA Johns Hopkins Univ Carey Business Sch Baltimore MD 21218 USA
出 版 物:《ACTION LEARNING》 (行动式学习:研究与实践)
年 卷 期:2015年第12卷第1期
页 面:22-36页
主 题:action learning team problem-solving problem-solving process
摘 要:Clients and practitioners alike are often confused about the ultimate purpose of action learning (AL). Because of the title of the method, many believe the primary goal of AL is to generate learning. This article clarifies the relationship between action, learning, and solutions. It also provides historical evidence to support the conclusion that the first purpose of AL has been, and should be, achieving effective and creative solutions to complex, critical, and urgent problems. The power of AL to develop leadership skills is explained and a useful problem-solving mental model, the cycle of effective problem-solving, is presented. The cycle can be used by the coach to generate questions that encourage teams to reflect on its problem-solving process and thereby promote the learning that will improve the team s performance and lead to higher solution quality. Several examples are provided to illustrate how the cycle of effective problem-solving can be used.